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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
635 Reviews

635 Reviews of Valley Buick GMC - Service Center

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August 12, 2024

Heather is very helpful and dedicated to helping me when we bring our vehicles in for service More

by rjohn0121
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Heather at Valley Buick GMC of Apple Valley. Our team takes great pride in providing dedicated service, and we appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 12, 2024

Our service writer Steven was extremely helpful and is quick to respond with questions. So far the service provided on all of our vehicles is to notch. Thank you More

by justinlytle79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Aug 13, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Steven provided you with such helpful assistance and that the service on your vehicles has been top-notch. We appreciate your feedback and look forward to seeing you again at Valley Buick GMC of Apple Valley for all your future service needs! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 11, 2024

The seller who helped me (Shane )very kind helping with all the questions, very happy recommended, thank you More

by Mrmont19
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Shane was able to assist you and answer all your questions. Your recommendation means a lot to us at Valley Buick GMC of Apple Valley. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 10, 2024

Professional! Scheduled appointment knew who I was when I arrived. did repairs in window they said. Kept me informed on status. Returned my truck cleaner than I l More

by dino.joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Valley Buick GMC of Apple Valley was professional and that we kept you informed throughout the process. It’s fantastic to know you appreciated the care we took with your truck. Your recommendation means a lot to us! We look forward to seeing you again for any future needs. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 10, 2024

I have dealt with Valley Buick for many years minimum(36 years). We have never had a problem with their sales, parts or service teams. Their customer service is better than any other business in Apple vall More

by ernieaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experiences with Valley Buick GMC of Apple Valley over the past 36 years. It's fantastic to know that Shane, Scott, and Doug have consistently provided you with exceptional service. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 10, 2024

We love AV GMC. We buy all our vehicles from this GMC dealer and have our vehicles serviced here, and have done so for over 35 years. Best dealership ever. More

by Rankineve322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you and your family have been loyal customers of Valley Buick GMC of Apple Valley for over 35 years. Your trust in us for both purchasing and servicing your vehicles means a lot. We look forward to continuing to provide you with excellent service for many more years to come! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 09, 2024

Absolutely thrilled with this location and their customer care and services. They are timely, don’t take advantage of you, and go above and beyond to help you. I appreciate this location very much, and will More

by jcpatka15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, another gentleman that I never caught the name.
Aug 09, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful feedback! We at Valley Buick GMC of Apple Valley are thrilled to hear that you are happy with our customer care and services. Your satisfaction is our top priority, and we are grateful for your continued trust in us for your vehicle's needs. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 08, 2024

They were very easy to work with, pleasant and the job was completed quickly and to my high standards! More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure who I worked with, 2 men
Aug 08, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you found Valley Buick GMC of Apple Valley easy to work with and that we met your high standards. Your satisfaction is our priority. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 08, 2024

Was able to get an appointment within a reasonable amount of time. They were friendly and the oil change was done in a timely manner. Didn’t try to upsell me on anything. More

by becky10130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Aug 08, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re glad to hear that you had a positive experience at Valley Buick GMC of Apple Valley. It’s great to know that your oil change was completed promptly and that our team was friendly and respectful of your needs. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 08, 2024

Owner was so helpful in an emergency with pickup problem. Service department acted professional and courteous and quick to fix the problem. Appreciate the help that was given. I would rate 10 stars instead o More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Swinford service advisor 5 stars
Aug 08, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our owner and service department were able to assist you during your emergency with your pickup. At Valley Buick GMC of Apple Valley, we strive to provide professional and courteous service, and it’s great to know we met your expectations. We appreciate your kind words and look forward to helping you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

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