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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
635 Reviews

635 Reviews of Valley Buick GMC - Service Center

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August 30, 2024

Great service department getting everything done on time they said it would and they even did it better Much appreciated More

by garyl435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department at Valley Buick GMC of Apple Valley. It's our goal to deliver timely and efficient service, and we appreciate your recognition. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

August 30, 2024

Very friendly service, new guy asked expert for advice on a special service for my car. Made sure the techs knew what I needed and followed through. More

by jenweller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about the friendly service at Valley Buick GMC of Apple Valley. It's great to hear that our team, especially the new member, took the initiative to ensure your needs were met. We strive for excellence, and your feedback inspires us to keep up the great work. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

August 30, 2024

Exceptional job Very friendly people Oil change and 2 updates Tire rotation balance Completed very quickly More

by Chappell824
Workmanship
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
Report | Print
Sep 03, 2024 -

Valley Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you had an exceptional experience at Valley Buick GMC of Apple Valley. Our team takes pride in providing friendly service and ensuring your oil change and updates are completed quickly. We appreciate your support and look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

August 30, 2024

Good check in service. Quick turnaround. Was confusing of where to pick up keys though after service completed. More

by martaayy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our check-in service good and the turnaround quick. We appreciate your input regarding the key pickup confusion and will work to improve that process. We hope to see you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

August 29, 2024

Service rep made sure he had a thorough description of the problem. They were able to get me in fast. More

by bre13newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 30, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our service representative took the time to understand your concerns and that we were able to accommodate you quickly. At Valley Buick GMC of Apple Valley, we strive to provide the best service possible. We look forward to seeing you again for any future needs! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 29, 2024

No reservation. Monday morning Scott got my car diagnosed and repaired within hours. He kept in touch via the wonderful system they use. The lady who closed out More

by treyray2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Scott was able to diagnose and repair your car quickly and keep you updated throughout the process. It’s also great to know that our team provided you with friendly and professional service during your visit. At Valley Buick GMC of Apple Valley, we pride ourselves on our staff and their dedication to ensuring customer satisfaction. We appreciate your support and look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 28, 2024

I was a week early. Scott was awesome in getting me in for an oil change. More

by dolsen63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Scott provided you with excellent service at Valley Buick GMC of Apple Valley, even on an early visit. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 27, 2024

I received excellent service. It was completed very timely, all my concerns were addressed and friendly service. More

by bethneitzel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and that all your concerns were addressed in a timely manner. At Valley Buick GMC of Apple Valley, we strive to provide friendly and attentive service to all our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 27, 2024

Scott is very kind and pays attention to what you are asking for work on your vehicle. He also always remembers me and my family. I always feel he has my best interest in mind and solid decisions when i More

by judiehaughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Valley Buick GMC responded

Thank you, Judie, for your wonderful review! We truly appreciate your kind words about our team members. It’s great to hear that you feel valued and that Scott consistently puts your best interests first. At Valley Buick GMC of Apple Valley, we strive to build lasting relationships with our customers. We look forward to assisting you and your family with your vehicle needs in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 27, 2024

I stopped by on a Friday around 11. Wanted my tires rotated and balanced, due to vibration. They took my car in, gave me a ride home and an hour later, car was done. My car rides nice a More

by carlboeke69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 29, 2024 -

Valley Buick GMC responded

Thank you for your great review! We're thrilled to hear that your tire rotation and balancing made such a positive difference in your car's ride. At Valley Buick GMC of Apple Valley, we always strive to provide prompt and reliable service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

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