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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
939 Reviews

939 Reviews of Valley Buick GMC - Service Center

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March 27, 2025

Prompt service with clean environment and dependable service employees. Had many vehicles from this excellent dealership More

by flynnlakeville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Valley Buick GMC responded

Thank you! We appreciate your kind words about our prompt service, clean environment, and dependable employees at Valley Buick GMC of Apple Valley. It's fantastic to hear that you have had multiple positive experiences with us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 27, 2025

Found and fixed an issue another dealership accidentally created. Helped me quickly and also provided a loaner. More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're glad to hear that we could quickly resolve the issue you experienced and provide you with a loaner. At Valley Buick GMC of Apple Valley, we strive to offer excellent service to all our customers. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 26, 2025

Always helpful and pleasant to work with. Quick, dependable service. Great location, body shop is great too. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our helpful team and the quick, dependable service you received at Valley Buick GMC of Apple Valley. It's great to hear that you had a positive experience with our body shop as well. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 26, 2025

Great place to have your car serviced. Competitive pricing, knowledgeable staff. Been bringing my vehicle there for years. Keep up the good work. More

by dinnebier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve had a great experience with our service team at Valley Buick GMC of Apple Valley. It’s always our goal to provide competitive pricing and knowledgeable service. We appreciate your loyalty over the years and look forward to continuing to serve you. Please come back anytime! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 26, 2025

Never dealt with Heather today. But the gentleman I dealt with did an excellent job . More

by Hmsdoe
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Valley Buick GMC responded

Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience at Valley Buick GMC of Apple Valley. We appreciate your recognition of our team, and we hope to see you again for any future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 24, 2025

Friendly staff they got me in and out very quickly and the pricing was right More

by chris.siegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Valley Buick GMC responded

Thank you, Chris! We appreciate your kind words about our friendly staff and are glad to hear that you had a quick and satisfactory experience at Valley Buick GMC of Apple Valley. We strive to provide great service and pricing. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 24, 2025

Kasey in service is awesome. Checking out was great to. SVC was quick in & out More

by cdecarlo512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey
Mar 24, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Kasey in our service department and that your check-out was quick and efficient. At Valley Buick GMC of Apple Valley, we strive for excellent service, and your kind words affirm our efforts. We look forward to seeing you next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 24, 2025

Very responsive and informative They get it done in a timely manner Kind and friendly staff More

by m_culbertson
Recommend Dealer
Yes
Employees Worked With
Stephen
Mar 24, 2025 -

Valley Buick GMC responded

Thank you, we truly appreciate your positive feedback! It's great to hear that you found our staff at Valley Buick GMC of Apple Valley responsive, informative, and friendly. We strive to make every interaction pleasant and efficient. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 24, 2025

Great customer service they even got me in before my schedule appointment everyone is awesome.. I also have great time talking to Scott. More

by Cece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you received great customer service and were seen before your scheduled appointment at Valley Buick GMC of Apple Valley. We're glad you enjoyed your conversation with Scott too! We appreciate your kind words and look forward to seeing you again soon. Sincerely, The Team at Valley Buick GMC of Apple Valley

March 24, 2025

Outstanding customer service from the time you pull in, until done. They listen and go above expectations, to make your service experience exceptional. Thank you Scott and Neal for the extra care. More

by Doris.fischer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Hatting
Mar 24, 2025 -

Valley Buick GMC responded

Thank you, for your wonderful review! We truly appreciate your kind words about the outstanding customer service you received at Valley Buick GMC of Apple Valley. We're thrilled to hear that Scott and Neal went above and beyond to make your service experience exceptional. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

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