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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
652 Reviews

652 Reviews of Valley Buick GMC - Service Center

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November 19, 2024

Service Department employees are very polite, friendly and respectful. They inform you of what maintenance/repair they did. Also, if they thought or seen any possible problems in the very near future. More

by debbiegobar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t know them…….
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Nov 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department at Valley Buick GMC of Apple Valley. It's great to hear that our team was polite, friendly, and thorough in keeping you informed about your maintenance and potential future issues. We look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 19, 2024

Got every thing done on the day promised even fixed the added problem found day of service More

by Betvedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Valley Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that we completed everything on the promised day and even addressed the additional issue for you. At Valley Buick GMC of Apple Valley, we strive to provide outstanding service. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 19, 2024

They were Friendly and helpful. Took care of the problem fast and was extremely helpful More

by Nckpierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found our team at Valley Buick GMC of Apple Valley friendly and helpful. We always strive to address any issues swiftly and effectively. We appreciate your support and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 19, 2024

Service manager Alex called and kept me informed as to what would be the best course of action More

by bemis001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're so glad to hear that Alex, our service manager, kept you informed during your experience at Valley Buick GMC of Apple Valley. We value clear communication and strive to provide the best service for our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 18, 2024

Excellent service very friendly staff. Quality of service and used vehicle was excellent we really enjoyed working with them will be our first place to shop for our next vehicle. More

by nelsms
Recommend Dealer
Yes
Employees Worked With
Pete, Brent, James, Chamroeun Chea
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Nov 20, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with our friendly staff at Valley Buick GMC of Apple Valley. It’s fantastic to know that you enjoyed the quality of service and your used vehicle. We look forward to being your first choice for your next vehicle purchase! Please come see us again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 18, 2024

I made appt by phone; however, when I arrived there was no record of the appt. They were able to complete the work. As usual, communication was good. More

by rcwelch121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear that we were able to complete the work and maintain good communication during your visit. We appreciate your understanding regarding the appointment mix-up. If you have any further concerns or need assistance in the future, please feel free to reach out to us at Valley Buick GMC of Apple Valley. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 17, 2024

I can always count on Heather Swanson to make sure my vehicle is in top running condition. Valley has been my choice for service for over 30 years. Top notch service! More

by khauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you've been choosing Valley Buick GMC of Apple Valley for over 30 years and that Heather Swanson consistently provides you with top-notch service. We appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 16, 2024

Valley GMC did a transmission fluid flush and replaced the filter and a twenty pt check on my truck, had me back on the road. Thank you Valley! More

by cbotz81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our team at Valley Buick GMC of Apple Valley was able to assist you with the transmission fluid flush and filter replacement for your truck. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 16, 2024

Went and got a 2nd opinion on the work they said I needed. Nothing needed to be done. Attitude of service gal was extremely unprofessional. Sales staff was no better. We were looking to buy an 2024 More

by scrpiper
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with Valley Buick GMC of Apple Valley. We appreciate your feedback regarding the service you received, and we understand your frustration, especially since you were looking to purchase a 2024 Acadia. It's important for us to provide excellent service, and your comments will help us improve. If you're open to discussing this further, please feel free to reach out to us directly. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 15, 2024

I went in for a recall on my vehicle and it was fixed within minutes. Great job as always! More

by tlmosell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that your vehicle’s recall was handled quickly at Valley Buick GMC of Apple Valley. We appreciate your continued trust in us and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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