Back

Valley Buick GMC - Service Center

Apple Valley, MN

4.7
997 Reviews

997 Reviews of Valley Buick GMC - Service Center

Sort by
February 06, 2025

Very personable. They put someone on my truck right at the appointment time. The work was done in less than the quoted time. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with your truck service at Valley Buick GMC of Apple Valley. It’s fantastic to know that our team was personable and efficient, completing your work ahead of schedule. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 05, 2025

Heather has been great to work with and is always informing me of what work is being done and keeping me informed when truck will be complete. Steve the service tech is the best in the business! He More

by karsty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Rue
Feb 08, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with our team at Valley Buick GMC of Apple Valley. It’s great to know that Steve and Dustin provided you with excellent service and kept you informed throughout the process. We appreciate your kind words and your trust in us. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 05, 2025

Scott is always so helpful when we have our vehicles serviced. He always keeps us informed of any problems we may have. More

by Slerbakken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about Scott and are thrilled to hear that he has been so helpful during your vehicle servicing. At Valley Buick GMC of Apple Valley, we strive to keep our customers informed and supported. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 05, 2025

Done business there for over 3 years Always been satisfied. They adhere to appt, so don't have to wait long. More

by jocye.sinding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty over the past three years and are thrilled to hear that you've consistently been satisfied with your experience at Valley Buick GMC of Apple Valley. We pride ourselves on timely service and look forward to continuing to meet your needs in the future. Please don't hesitate to visit us again! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 04, 2025

I was treated as if I were family ! ! Everybody was incredibly professional and helpful and my oil change was expedient. More

by terk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Valley Buick GMC responded

Thank you for leaving such a wonderful review! We’re thrilled to hear that you felt treated like family during your visit to Valley Buick GMC of Apple Valley. Our team strives to provide professional and helpful service, and we’re glad that your oil change was completed expediently. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 04, 2025

Heather is like family takes great care of us and we leave laughing 😆 top notch More

by jayme.reinisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Valley Buick GMC responded

Thank you, Jayme! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience at Valley Buick GMC of Apple Valley. Our team strives to create a welcoming atmosphere, and it's great to know you left with a smile. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 04, 2025

I am very happy with the service and honest assessment of the repairs that are needed and what the priorities of work are. More

by wschuett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you are happy with the service you received at Valley Buick GMC of Apple Valley. Our team strives to provide honest assessments and prioritize work effectively for our customers. We appreciate your feedback and look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 04, 2025

Service appointment was timely, friendly, and professionally completed. Repairs to my vehicle were completed in a timely manner. Heather arranged for a loaner vehicle when it was discovered the More

by nstmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. It’s great to know that Heather was able to assist you with a loaner vehicle and that your repairs were completed in a timely and professional manner. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 04, 2025

She was not at all friendly. Felt bad having to make her work maybe bad day More

by STEVEKNAPMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand how important a friendly atmosphere is at Valley Buick GMC of Apple Valley, and we appreciate your feedback. If you have any further concerns or wish to discuss this matter more, please feel free to reach out. We value your input and are committed to improving our customer service. Sincerely, The Team at Valley Buick GMC of Apple Valley

February 03, 2025

Scott is a very rare find in the, I will call customer service aspect of his job. So personable, make you feel welcomed at the Valley dealership. More

by 2spree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team at Valley Buick GMC of Apple Valley. Scott truly embodies the customer service qualities we strive for, and we're glad he made you feel welcome. We appreciate your support and look forward to your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

...
18
...