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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
785 Reviews

785 Reviews of Valley Buick GMC - Service Center

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November 11, 2024

Really appreciate them for taking care of my car! They found all the issues and repaired! More

by pjwsparling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that we can take care of your car and address all the issues for you. At Valley Buick GMC of Apple Valley, we strive for excellence in service, and it’s great to know we met your expectations. We look forward to seeing you again for your future automotive needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 11, 2024

Tom S as always did an excellent and efficient job on my GMC alignment, including car wash. More

by Mikewage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Valley Buick GMC responded

Thank you, Mike, for your fantastic review! We're thrilled to hear you had an excellent experience with our team at Valley Buick GMC of Apple Valley, especially with your GMC alignment and the added car wash. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 11, 2024

Very friendly and trust worthy. Definitely worth the $$ for a very good oil change with extras. More

by mgranat0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found Valley Buick GMC of Apple Valley to be friendly and trustworthy. We're glad you appreciated the value of our oil change services and extras. We look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 11, 2024

They always do a great job, no complaints. Why do you need so much information? Amen More

by fannyd884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Valley Buick GMC responded

Thank you for your positive review! We're glad to hear that you always have a great experience with us at Valley Buick GMC of Apple Valley. Your satisfaction is our priority. If you have any questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 11, 2024

It was fine. I was annoyed that I needed to drop it all day for recall work with no rental. And then when they called to tell me it was done, I arrived, checked o More

by Seversonluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the recall work and the inconvenience of having to return to finish the service. Your feedback is valuable and helps us improve our standards at Valley Buick GMC of Apple Valley. Please feel free to reach out to us directly if you have any further concerns or if there’s anything we can do to assist you better in the future. We appreciate your understanding and hope to serve you more smoothly next time. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 10, 2024

Brought truck in for three warranty items along with oil change and tire rotation. Work was done on time and included a ride home when truck was dropped off. Very convenient. More

by tschultz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate you choosing Valley Buick GMC of Apple Valley for your truck's warranty items, oil change, and tire rotation. It's great to hear that you found our service convenient and that everything was completed on time. If you have any further questions or need assistance in the future, feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 09, 2024

Very friendly and knowledgeable staff (both sales and service). Always on time. I am always happy with the work they do . Kind of like a small town dealership where they want know their customers. More

by kelsallddk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about our friendly and knowledgeable staff at Valley Buick GMC of Apple Valley. It’s wonderful to hear that you feel valued as a customer and that our team consistently delivers timely service. We look forward to seeing you again and continuing to provide you with the excellent service you deserve! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 09, 2024

They told me what what service was coming due on my vehicle and fix the problem I had it in for More

by mayski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Valley Buick GMC responded

Thank you for your great review! We’re glad to hear that we were able to inform you about the upcoming service for your vehicle and resolve the issue you were experiencing. At Valley Buick GMC of Apple Valley, we strive to keep our customers informed and ensure their vehicles are in top condition. We look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 09, 2024

Nothing but fast and friendly service. Always able to drop my car off. They drop me off at work and even pick me up when the car is done! More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan
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Nov 12, 2024 -

Valley Buick GMC responded

Thank you, Zach! We truly appreciate your kind words about the fast and friendly service at Valley Buick GMC of Apple Valley. It's wonderful to hear that our drop-off and pick-up service is making your experience more convenient. We look forward to seeing you next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 08, 2024

Alex Ladino gave good advice that saved us money. Very pleasant service advisor. Customer service ranks high with him. More

by tkuntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ladino
Report | Print
Nov 11, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re so glad to hear that Alex provided you with valuable advice and made your experience enjoyable at Valley Buick GMC of Apple Valley. Exceptional customer service is our priority, and we appreciate your recognition of Alex's efforts. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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