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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
633 Reviews

633 Reviews of Valley Buick GMC - Service Center

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September 26, 2024

We have used this dealership for more that 20 years and have always been pleased. More

by lastock0182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Valley Buick GMC responded

Thank you for your long-standing trust in Valley Buick GMC of Apple Valley! We're thrilled to hear that you have consistently had a positive experience with us over the years. Your loyalty means a lot to us, and we look forward to continuing to serve you in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 26, 2024

Really appreciate the fact that they do what they say they are going to do. More

by Matt Molinaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our commitment to delivering on our promises. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and it’s great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 25, 2024

The vehicle I just purchase has some serious issues, probably transmission. No one in top mgmt has stepped forward to let me know they will truly stand behind their product in assuring I will get what I More

by steveglove
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the transmission issues with your vehicle and appreciate you bringing this to our attention. At Valley Buick GMC of Apple Valley, we take pride in our commitment to our customers and their satisfaction. We encourage you to contact us directly so we can address your situation more effectively. Your feedback is important, and we want to ensure that we stand behind the quality of our vehicles. Thank you for your patience, and we look forward to resolving this for you. Sincerely, The Team at Valley Buick GMC of Apple Valley

September 25, 2024

I had a great experience at the dealership. Friendly staff and quick service witch made my trip in to the dealership easy More

by ken@paulsonbrothers.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Valley Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. Our friendly staff and commitment to quick service are what we strive for, and it’s wonderful to know that made your visit easy. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 25, 2024

Great service, dependable and trustworthy. Have bought four cars from them and have been pleased. More

by sam_lammers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We are thrilled to hear that you've had great experiences with Valley Buick GMC of Apple Valley and appreciate your loyalty in purchasing four vehicles from us. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 25, 2024

Valley GMC has a very good service department. They work with you to fit into their schedule as quickly as possible. More

by micheal.w.heinrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our service department at Valley Buick GMC of Apple Valley. Our team strives to accommodate our customers' needs promptly. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 24, 2024

No issues, pretty painless process. Communication was good, and I’m assuming the work completed was done correctly (recall work). More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Valley Buick GMC responded

Thank you for your positive review! We're glad to hear that your experience at Valley Buick GMC of Apple Valley was smooth and that communication met your expectations. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 24, 2024

Fine job done in a timely manner Thanks for getting our car ready for our trip More

by JIMMARKWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that we could get your car ready in a timely manner for your trip. If you need anything else or have any questions, don’t hesitate to reach out. We look forward to seeing you at Valley Buick GMC of Apple Valley again! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 24, 2024

Friendly, thorough and well organized! The staff are helpful, well trained and try herd to keep the customer up to date. More

by dlroos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our team at Valley Buick GMC of Apple Valley to be friendly, thorough, and well-organized. Keeping our customers informed is important to us, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 24, 2024

Efficiency, professional service. The waiting room was clean and comfortable. The check out was quick and simple More

by rweiner0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your feedback about the efficiency and professionalism at Valley Buick GMC of Apple Valley. We're glad to hear that you found our waiting room clean and comfortable, along with the quick checkout process. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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