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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
788 Reviews

788 Reviews of Valley Buick GMC - Service Center

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November 28, 2024

Been with you folks since 1969. .Purchased most all my autos from you and stop in to visit when I have time.. Did know most all the employees...Spoke with Joel Mullett few days ago w More

by billmarilynjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Valley Buick GMC responded

Thank you so much for your long-term loyalty and for taking the time to leave your wonderful review! We truly appreciate your support since 1969 and are glad to hear you had a great experience during your recent visit for an oil change. It's always nice to catch up with familiar faces like Joel’s. We look forward to seeing you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 27, 2024

Simply amazing customer service. Service completed in a timely manner. I would definitely recommend the service department. More

by mxtekia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience with our service department at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 27, 2024

Have come here for years for car service and have always been given good service, thank you! More

by klanzatella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It's wonderful to hear that you've consistently received good service. We look forward to serving you again on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 26, 2024

I HAVE BEEN VERY HAPPY WITH VALLEY GMC FOR OVER 20 YEARS OF SERVICE TO MY CARS More

by tjnretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 20 years. It's our pleasure to serve you and ensure your cars are well taken care of. We look forward to continuing to provide you with excellent service in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Your staff is always professional, courteous and friendly. I have used your service before and wouldn't go anywhere else.. More

by mandy.beech
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley. It's wonderful to hear that our team consistently provides you with professional, courteous, and friendly service. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Great customer service! Friendly staff including the receptionist and cashier! Helpful team! Clean waiting room! Will definitely recommend! More

by rrue0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our friendly team at Valley Buick GMC of Apple Valley. We take pride in our customer service and clean facilities. We truly appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Stephen went the extra mile for me when I had an issue with my GMC pickup. Completely satisfied with my experience. More

by Tom1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Nov 26, 2024 -

Valley Buick GMC responded

Thank you for taking the time to share your experience! We're thrilled to hear that you were completely satisfied and that our team, especially Stephen, went the extra mile to help you with your GMC pickup. We appreciate your support and look forward to serving you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 25, 2024

Went in to have my Stabili-track system checked as my GMC keeps receiving the error code on my dash. They claimed my outer tie rods were loose and "shot" and needed to be replaced. 900 dollars later and my e More

by ANGLSSIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Stensrud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand your frustration regarding the Stabili-track system and the ongoing error code after your visit. It’s important to us that we address your concerns and provide solutions that meet your needs. We encourage you to reach out to us directly at Valley Buick GMC of Apple Valley, so we can review your situation and work towards a resolution. Your satisfaction is our priority, and we appreciate the opportunity to assist you further. Sincerely, The Team at Valley Buick GMC of Apple Valley

November 24, 2024

Professional, courteous, and knowledgeable also very timely and accommodating. Our go to place that we like very much. More

by brcalbecky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We love everyone there
Nov 25, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We at Valley Buick GMC of Apple Valley truly appreciate your positive feedback and are thrilled to be your go-to place. We look forward to continuing to provide you with professional, courteous service and being accommodating for your future visits. Thanks again for choosing us! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 23, 2024

Great service as always and very good communication while you are waiting for service to be completed More

by jlcpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great service and appreciate our communication during your wait. At Valley Buick GMC of Apple Valley, we strive to make every visit a positive experience. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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