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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
633 Reviews

633 Reviews of Valley Buick GMC - Service Center

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October 07, 2024

Always great service and you can tell the Apple Valley team is trustworthy! Never had any problems! Miss the doughnuts on Fridays! More

by 1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive great service at Valley Buick GMC of Apple Valley and that you trust our team. We appreciate your feedback about the doughnuts on Fridays - we’ll make sure to keep that in mind! We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 06, 2024

Always get my oil changed there on my three vehicles that I bought there. Everyone is friendly and courteous!! More

by olea46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you consistently choose Valley Buick GMC of Apple Valley for your oil changes on all three of your vehicles. Our team strives to provide friendly and courteous service, and it's great to know we've met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 05, 2024

Great service and pricing is reasonable. Scott is always cheerful and helpful and willing to answer questions. Thanks for your service and smiles. More

by Monkeybeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Oct 08, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. Scott truly enjoys helping our customers, and it's great to know his cheerful attitude made a positive impact on your visit. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 04, 2024

Heather took care of me as soon as I brought my truck in. The service department took less than an hour to service my truck. I was very satisfied with the service. More

by dsaund3922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our service department took such great care of you and your truck in a timely manner. Your satisfaction is our top priority at Valley Buick GMC of Apple Valley. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 03, 2024

Great and fast service. Great facilities to wait and work in. Great place to have service done at. More

by northnewf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our fast service and enjoyed our facilities at Valley Buick GMC of Apple Valley. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 03, 2024

Very helpful and responsive. Easy to talk to on the phone and at drop-off. More

by rynoboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Valley Buick GMC responded

Thank you for your kind review! We're glad to hear that you found our team at Valley Buick GMC of Apple Valley helpful and responsive. We strive to make communication easy and ensure a smooth experience for our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 02, 2024

Heather is the best there is! She is always on top of making sure I am aware of the status of my vehicle. She is very professional and good at what she does. She is the reason More

by karsty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team member, Heather. It’s great to hear that she has been attentive and professional in keeping you informed about your vehicle's status. We look forward to welcoming you back to Valley Buick GMC of Apple Valley for your future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 02, 2024

Great service! I will always take my business to Valley Buick GMC. Thank you guys! More

by Danno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto body shop
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Oct 04, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review, Danno! We're thrilled to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. We appreciate your loyalty and look forward to serving you again in the future. See you next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 02, 2024

They still didn't take care off problems. What else can I say. They at More

by mhager187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We would like to discuss your experience in more detail and learn more about the problems you have experienced. At Valley Buick GMC of Apple Valley, we strive for high standards and want to ensure that every issue is addressed properly. We encourage you to reach out to us directly so we can work towards a resolution. Your satisfaction is important to us. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 02, 2024

Every one there was very helpful. Didn’t much like it took two months to get the parts for my truck but Scott was up front from the beginning that it could take awhile. When I brought More

by mborgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also the cashier lady was great.
Report | Print
Oct 04, 2024 -

Valley Buick GMC responded

Thank you for your thoughtful review! We truly appreciate your patience regarding the parts for your truck and are glad to hear that Scott kept you informed throughout the process. At Valley Buick GMC of Apple Valley, we strive to provide efficient and friendly service, and it's great to know that you felt supported by our team. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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