Valley Buick GMC - Service Center

Best Service! Always the best service - provided by Tom Monson! Plus all the staff is always so friendly. Wouldn’t go anywhere else! Kudos to Scott and Heather an Always the best service - provided by Tom Monson! Plus all the staff is always so friendly. Wouldn’t go anywhere else! Kudos to Scott and Heather and Jim for assisting me when Tom hasn’t been available. More

Top notch service by all involved. A job well done right and on time. The facility is neat and clean for an auto garage. The service assistant was polite, curios and thiughtful. A job well done right and on time. The facility is neat and clean for an auto garage. The service assistant was polite, curios and thiughtful. More

Oil Change\Engine Stall Had an odd problem, Truck would stall out on occasion, usually after fueling. Of course the truck was running fine with no trouble indicators. But the Had an odd problem, Truck would stall out on occasion, usually after fueling. Of course the truck was running fine with no trouble indicators. But the tech found fixed the problem, VERY dirty throttle body...DONE. I've never taken my GMC Sierra anywhere else in the 18 years since I bought it at Valley...and I never will...THE. BEST. More

Service experience Tom Monson informed me that I needed a new set of tires. He had done his research, and informed of the best price available in the market for the tire Tom Monson informed me that I needed a new set of tires. He had done his research, and informed of the best price available in the market for the tires he recommended. He also provided me with a mail in rebate offer from the manufacturer. He arranged for a loaner vehicle for my use next day when tires were being installed. Exemplary customer service. More

Better than before but still missing communication Dropped my car Tuesday am and Heather called to let me know later in the day that my car didn’t get into a mechanic because they had a couple emergenc Dropped my car Tuesday am and Heather called to let me know later in the day that my car didn’t get into a mechanic because they had a couple emergencies. Ok I had a loaner so it should be tomorrow. Wednesday went by and absolutely no phone call or update. Thursday am nothing. Finally around 3pm I called so I would know what was happening. Car ‘just’ came out what a coincidence. If they had of just update me on those middle days would of been a great experience. At least my car was ready when I went to pick up and finally washed! More

Got me in on short notice to fix a headlight. Did a good job getting me in. Got me out quickly. Did good work. Pricing was good. They were very friendly as usual. Thats all I can say! Why do you h Did a good job getting me in. Got me out quickly. Did good work. Pricing was good. They were very friendly as usual. Thats all I can say! Why do you have a 25 word minimum-that is a pain!!! More

Excellent Service! Had an issue with my vehicle on a Saturday, called Jim and he got me taken care of. I will always bring my vehicles to this dealership! Had an issue with my vehicle on a Saturday, called Jim and he got me taken care of. I will always bring my vehicles to this dealership! More

Great friendly service. Have always had great friendly service from this dealership. Jim and Brett Paul, Jerry Miller, and Tom Monson Have been there to be of top notch servi Have always had great friendly service from this dealership. Jim and Brett Paul, Jerry Miller, and Tom Monson Have been there to be of top notch service and friends. More

My experience has all was been great. I give 5 stars ; because every one knows me and I am treated with respect. Great service Dept. I have worked Shane C. I work again. i will be back fo I give 5 stars ; because every one knows me and I am treated with respect. Great service Dept. I have worked Shane C. I work again. i will be back for another car. More

Scheduled service You just can't beat the service there. Always friendly and fair. Always a pleasure to go there. I won't get me GM vehicle serviced anywhere else. You just can't beat the service there. Always friendly and fair. Always a pleasure to go there. I won't get me GM vehicle serviced anywhere else. More