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Valley Buick GMC - Service Center
Apple Valley, MN
977 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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977 Reviews of Valley Buick GMC - Service Center
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Verified Customer
March 07, 2025
The service department was courteous and provided me with the information I needed in a timely manner. I'm completely satisfied with the service provided. the information I needed in a timely manner. I'm completely satisfied with the service provided. More
by rrobi142
March 06, 2025
Service was wonderful. Was ready in the morning after dropping the car off the day before. I am still waiting for a part to arrive in from back order since August 1st 2024 Was ready in the morning after dropping the car off the day before. I am still waiting for a part to arrive in from back order since August 1st 2024.. I am hoping someone can track down this part so I can have heat and air conditioning in the back seat. Please check n let me know. More
by richardholtz
Employees Worked With
March 04, 2025
Scott was very knowledgeable and kind. They gave me a loaner car, that's HUGE! They diagnosed, repaired and done! Besides it was covered under a warranty so doesn't get better than that! They gave me a loaner car, that's HUGE! They diagnosed, repaired and done! Besides it was covered under a warranty so doesn't get better than that! Thank you! More
by vtintes
March 04, 2025
Very good communication about what needed to be done and an estimate on time. A+ an estimate on time. A+ More
by powstearman
Employees Worked With
March 03, 2025
Hood was scratched on my vehicle. Found my own parts when the dealership couldn’t find it There was little or no effort by the parts department or the service manager. Car was not c Found my own parts when the dealership couldn’t find it There was little or no effort by the parts department or the service manager. Car was not cleaned and was extremely dirty so I didn’t notice the scrape on the hood. I’m guessing he’s gonna tell me to hit the road. Randy needs to retire. Get a new job. I’ve been in the dealership business for well over 30 years and have never been treated like this guy treats people. Had my car over 3 weeks ago. If I wouldn’t have found the part, the guy in front of me has been waiting two months. This review would’ve been even more intense if I had to wait two months absolutely ridiculous Dealership did not offer any rental opportunities as I said, The car was dirty. My hood is scratched. The carpet was dirty. They didn’t use a protector for the foot area as they usually do will not be visiting this particular dealership ever again. More
by Siopexpert
March 03, 2025
Everything was fine, I had a 25 dollar off coupon and that's the Reason I went there , But the 1 hr and 40 mns to do an Oil Change that stinks!! But they realized and Apologized !! And I realize the 4 that's the Reason I went there , But the 1 hr and 40 mns to do an Oil Change that stinks!! But they realized and Apologized !! And I realize the 4 wheel rotation takes time ,,,, but yeah that wasn't good.. More
by scottandrus.8
Employees Worked With
March 03, 2025
The service department was organized and efficient at check in. The service was preformed on a timely basis and done at the expected cost. check in. The service was preformed on a timely basis and done at the expected cost. More
by Srmlawn
March 02, 2025
Very well pleased with the service on my truck and everyone was very friendly and polite everyone was very friendly and polite More
by dgsticha
Employees Worked With
March 02, 2025
The service was immaculate, and made everything very convenient with shuttle back and forth sealed it for me! convenient with shuttle back and forth sealed it for me! More
by m0silv41
Employees Worked With
My apologies but these names don't look familiar, and I don't remember most names
