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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
633 Reviews

633 Reviews of Valley Buick GMC - Service Center

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October 13, 2024

They have a friendly and honest staff. They take extra care and listen to every concern, the client has about the vehicle. Thank you Valley Buick for keeping our vehicle running in “tip to More

by Cheryle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Oct 15, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly and honest staff at Valley Buick GMC of Apple Valley. We appreciate your kind words about our team's attention to your concerns and commitment to keeping your vehicle in excellent condition. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 13, 2024

Fast service and quality work! What else needs saying 😄 work details and cost were explained fully. More

by corkywallace48
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop manager.
Oct 15, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a fast and quality service experience at Valley Buick GMC of Apple Valley. It’s great to know that our team provided clear explanations regarding the work details and costs. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 12, 2024

Friendly, helpful, concise, clean,good communication. I BOUGHT MY 2017 TERRAIN AT VALLEY VERY HAPPY WITH MY PURCHASE TO THIS DAY! More

by housegems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, in service. Great guy!
Oct 15, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you're very happy with your 2017 Terrain and that you had a positive experience with us at Valley Buick GMC of Apple Valley. We strive to provide friendly and helpful service, so your feedback means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 12, 2024

I was getting new tires and there seem to be an issue with the machine. I was told it would be done by 1 o’clock, then it was 3 o’clock then I wound up getting a loaner. It was done first thing in the mo More

by nancyelliswood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand that there were delays with your tire installation and that it was frustrating to receive multiple updates. We appreciate your patience during this time, and we want to assure you that your feedback is important to us. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to us directly. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 12, 2024

Sooooo nice going there! I get in and out in a timely manner. If you need a repair they explain to you. More

by NSMITH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Valley Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley and appreciated our timely service and clear explanations regarding repairs. Your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 12, 2024

I was able to get my car in right away. Service was done quickly. I was kept informed. Friendly staff. More

by kdehnke0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you were able to get your car in right away and that our team at Valley Buick GMC of Apple Valley provided quick and friendly service while keeping you informed. We truly appreciate your kind words and hope to assist you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 12, 2024

Always does a great job and schedules me when I am able to get there. More

by Keith behnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Keith! We at Valley Buick GMC of Apple Valley greatly appreciate your kind words and are happy to hear that we consistently meet your needs. We look forward to seeing you again next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 10, 2024

Had an oil concern. They got me in quickly and kept me updated on what the plan was to figure it out. Always happy with their service. More

by connor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
Oct 10, 2024 -

Valley Buick GMC responded

Thank you, Connor, for your wonderful review! We're glad to hear that we were able to address your oil concern quickly and keep you informed throughout the process. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and we're thrilled to know you're always happy with us. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 10, 2024

Always have a good experience at Valley. Staff is friendly, reliable and ready to serve. More

by GLWILLIAMSMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Swinford
Oct 10, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you always have a great experience at Valley Buick GMC of Apple Valley. Our friendly and reliable staff is here to serve customers like you, and we appreciate your continued support. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 10, 2024

Friendly, professional and responsive. Completed the work on time and informed me what was done. I appreciate efficiency and timeliness they checked both of those boxes! More

by Jimhz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We are thrilled to hear that you found our team at Valley Buick GMC of Apple Valley to be friendly, professional, and responsive. It's great to know that we met your expectations for efficiency and timeliness. We appreciate your kind words and hope to assist you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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