Back

Valley Buick GMC - Service Center

Apple Valley, MN

4.7
749 Reviews

749 Reviews of Valley Buick GMC - Service Center

Sort by
January 03, 2025

I made an appointment, they were prompt on time and took care of the problem long before I thought it would be ready. Excellent job by the dealership, especially Scott. More

by Rjhaas84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Great service and nice people excellent experience with the limited wait time good service for More

by Franklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

All services are consistently performed as expected, so the product is reliable. At my last service experience with this dealer, the staff was cold at best, but the initial word that comes to mind is “rude More

by a.elder.ae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Very good customer service, good quality work, I will use this service center again in the future More

by abeleber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service and are pleased with the quality of our work at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

We have purchased our last six vehicles from Valley! We love our sales man Connor but we also like working with Joel for financing. Everyone is so friendly. Connor really knows his vehicles and helps More

by Vickikelcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you've chosen Valley Buick GMC of Apple Valley for your last six vehicles. It's wonderful to know that Connor and Joel have made your experience enjoyable and that their expertise has been helpful. We truly appreciate your loyalty and look forward to assisting you with your future vehicle purchases. Don't hesitate to reach out whenever you have questions! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

I have been a customer for many years and have never been disappointed with the service department More

by jpbr1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casie
Jan 03, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It’s great to hear that you are consistently satisfied with our service department. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 02, 2025

My buying a Vehicle from Valley Buick/GMC Was a Very Good and Stress free experience! Our Salesman Dan & the rest of the staff was very good to Work with!! Thank You Doug More

by dbapvetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rakow, Charlie Fink
Jan 03, 2025 -

Valley Buick GMC responded

Thank you, Doug! We truly appreciate your kind words and are thrilled to hear that your vehicle buying experience at Valley Buick GMC of Apple Valley was smooth and enjoyable. It's great to know that Dan and our team were able to assist you effectively. We look forward to seeing you again in the future! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 01, 2025

Scheduled an appointment. Then was told I didn't have an appointment and was told it would be the end of the week to get an oil change and 2000.00 worth of tires. The work wa More

by ANORSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand how important it is to have clear communication, and we appreciate your feedback regarding the initial confusion with your appointment. We’re glad to hear that the work was completed the same day, but we want to ensure that every aspect of your visit meets your expectations. Please feel free to reach out to us directly at Valley Buick GMC of Apple Valley if you have any further concerns or if there is anything we can do to assist you. We value your business and hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 01, 2025

The service department was friendly, kept me informed on the progress. Drove me home when I dropped my truck off. They had it for a week troubleshooting and test driving. Pinpointed a couple problems that c More

by C.BLOUNT250
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Swinford, Stephen
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for your insightful review! We appreciate your kind words about our service department at Valley Buick GMC of Apple Valley. It's great to hear that our team kept you informed and provided you with a ride home. We're glad to know that the issues with your truck were identified and resolved effectively. Thank you for your patience, and we look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 01, 2025

Very accommodating to our tight schedule. We had a great experience and would highly recommend More

by jlimoges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Hatting
Jan 02, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley and that we could accommodate your tight schedule. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

1
...