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Valley Buick GMC - Service Center
Apple Valley, MN
887 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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887 Reviews of Valley Buick GMC - Service Center
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March 04, 2025
Scott was very knowledgeable and kind. They gave me a loaner car, that's HUGE! They diagnosed, repaired and done! Besides it was covered under a warranty so doesn't get better than that! They gave me a loaner car, that's HUGE! They diagnosed, repaired and done! Besides it was covered under a warranty so doesn't get better than that! Thank you! More
by vtintes
Verified Customer
March 03, 2025
The service department was organized and efficient at check in. The service was preformed on a timely basis and done at the expected cost. check in. The service was preformed on a timely basis and done at the expected cost. More
by Srmlawn
March 03, 2025
Everything was fine, I had a 25 dollar off coupon and that's the Reason I went there , But the 1 hr and 40 mns to do an Oil Change that stinks!! But they realized and Apologized !! And I realize the 4 that's the Reason I went there , But the 1 hr and 40 mns to do an Oil Change that stinks!! But they realized and Apologized !! And I realize the 4 wheel rotation takes time ,,,, but yeah that wasn't good.. More
by scottandrus.8
Employees Worked With
March 03, 2025
Hood was scratched on my vehicle. Found my own parts when the dealership couldn’t find it There was little or no effort by the parts department or the service manager. Car was not c Found my own parts when the dealership couldn’t find it There was little or no effort by the parts department or the service manager. Car was not cleaned and was extremely dirty so I didn’t notice the scrape on the hood. I’m guessing he’s gonna tell me to hit the road. Randy needs to retire. Get a new job. I’ve been in the dealership business for well over 30 years and have never been treated like this guy treats people. Had my car over 3 weeks ago. If I wouldn’t have found the part, the guy in front of me has been waiting two months. This review would’ve been even more intense if I had to wait two months absolutely ridiculous Dealership did not offer any rental opportunities as I said, The car was dirty. My hood is scratched. The carpet was dirty. They didn’t use a protector for the foot area as they usually do will not be visiting this particular dealership ever again. More
by Siopexpert
March 02, 2025
Very well pleased with the service on my truck and everyone was very friendly and polite everyone was very friendly and polite More
by dgsticha
Employees Worked With
March 02, 2025
The service was immaculate, and made everything very convenient with shuttle back and forth sealed it for me! convenient with shuttle back and forth sealed it for me! More
by m0silv41
Employees Worked With
My apologies but these names don't look familiar, and I don't remember most names
March 02, 2025
Experience is always great, but they forgot to put the sticker for my next service on the windshield sticker for my next service on the windshield More
by davgavilanes
March 01, 2025
They taking care of customers/ I brought my truck in and they take care of it right away they take care of it right away More
by Borivanh Thammavongsa
February 26, 2025
In and out ready when they said haven’t been back yet seems to be fine seems to be fine More
by Dmbartosh
Employees Worked With
