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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
938 Reviews

939 Reviews of Valley Buick GMC - Service Center

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April 05, 2025

They discovered damage from a squirrel chewing through wires. They found more damage as they worked on it and Tom kept me updated along the way with the plan to fix it. They were able to get it fixed for More

by karendymit
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
April 03, 2025

Great service and work product. They do a super job I won't take my car any where else. They return the car to you totally detailed inside and out, a fantastic job was done. More

by JDIETZ7922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. We take pride in providing excellent service and detailing our vehicles to meet your expectations. We look forward to seeing you again for your future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

The person I was transferred to in service, I believe his name was Tom. He was so helpful, kind & patient. Everyone at the dealership was great. Next time we look for a vehicle we will shop at Valley Buic More

by Pattyebrichacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that Tom and our team provided you with helpful and positive service at Valley Buick GMC of Apple Valley. We truly appreciate your decision to shop with us, no matter the distance. We look forward to assisting you again in the future! Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

Tom is a great service writer. Very communicative and works to advocate for you with warranty company. More

by Severestormz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Tom provided you with excellent service as your service writer at Valley Buick GMC of Apple Valley. His communication and advocacy with the warranty company are indeed valuable. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 02, 2025

Tom Stensrud did a great job. Very professional. They handled the warranty claim very well. More

by birdfixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re glad to hear that you had a great experience with Valley Buick GMC of Apple Valley, especially with the handling of your warranty claim. We appreciate your kind words about our professionalism. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 31, 2025

We have purchased or leased multiple vehicles at Valley and have them all serviced at the dealership. We always have positive experiences. More

by jimdubois063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your continued trust in Valley Buick GMC of Apple Valley for purchasing and servicing your vehicles. It’s great to hear that you always have positive experiences with us. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 28, 2025

I have been using Valley Buick for service for about 12 years , oil changes and everything and they always do a great job. Great customer service. More

by ggunde7982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 12 years. It's wonderful to hear that you've consistently received great service and customer care. We look forward to continuing to serve you for years to come! Please feel free to reach out for any future needs. Sincerely, The Team at Valley Buick GMC of Apple Valley

March 27, 2025

Only problem I had was paper floor mat and plastic wrap for the seat was not taken out. Vehicle also smelled like oil for a couple days after. First time I’ve received it back this way. More

by garyslynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

I’ve always had great service. Everyone is professional, informative, communicative, and efficient. Thank you! More

by Sandi.gotz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Valley Buick GMC responded

We truly appreciate your feedback, Sandi, and are happy to hear that you've consistently had great service at Valley Buick GMC of Apple Valley. Our team strives to provide professional and efficient service, and it's wonderful to know that we met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 27, 2025

Highly recommend Valley Buick! We have trusted them 100% with two of our cars. They are knowledgeable and honest. Always upfront on pricing, no surprises. More

by joeandval0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Mar 28, 2025 -

Valley Buick GMC responded

Thank you for your feedback and recommendation! It's great to know that you've had such positive experiences with Valley Buick GMC of Apple Valley and that you trust us with both of your cars. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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