Back

Valley Buick GMC - Service Center

Apple Valley, MN

4.7
821 Reviews

821 Reviews of Valley Buick GMC - Service Center

Sort by
January 31, 2025

Customer service is the very Key to the success of the company. I feel that you have great Customer Service. More

by Debbiesojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

We have alway enjoyed working with Valley GMG. The staff is very professional and accommodating.. Thank you for putting your customers first. Attitude. More

by Shawnkurth
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Lampher
January 31, 2025

They fix the car that another couldn’t fi after 2 times Good job hey More

by Katal59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I called service several times and left several messages with the same worker who never got back to me. He was my contact person. Then I finally called someone else in service who got back to me with info More

by wilcekapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
January 31, 2025

I dropped my truck off on Tuesday night to have it looked at on Wednesday. They didn't look at it until Friday. The tech spent about 10 minutes looking at it and said it was normal More

by jkesti2277
Recommend Dealer
No
Employees Worked With
Kasey
January 31, 2025

Service was excellent and on time error was corrected which saved some money which good to hear More

by glphillips6159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Service was prompt, informed every step of the process. I would recommend dealership for repairs More

by justinpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I found the service department employees I worked with were all very friendly and professional. The service performed on my car was handled in a very timely manner. More

by CBODIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Cervenka - 5 star rating for her also
January 31, 2025

I have done business with Valley since 1987 with a purchase of a new GMC suburban. More

by lmc4718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They are friendly, courteous and customer oriented. I have found them to be honest and fair and competitive in their pricing. More

by TDWRIGHT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...