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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
738 Reviews

738 Reviews of Valley Buick GMC - Service Center

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December 30, 2024

Service people were great! I was about to leave on a trip and had an issue with one of my tires. The service manager was able to accommodate me and had me on my way in less t More

by kgpost73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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December 30, 2024

Very easy to work with, friendly and work was completed faster than expected. Would use them again More

by Psdjforciea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2024

I have been very happy with the dealership. The people are very helpful and kind. I feel my deal was fair and the service I recently received was quick and friendly. More

by RSMITH2541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2024

Service Associate was great. Do not know why they did not have the recall part after I made the reservation. Seems odd you would have me make a reservation yet do not confirm you More

by todddibrito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2024

Great service. Very helpful. Patient. Kind. Would recommend Valley to anyone. The commercials on the radio for Valley are true! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Valley Buick GMC responded

Thank you for your kind review, Dave! We truly appreciate your feedback and are thrilled to hear that you received great service at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us. We look forward to welcoming you back again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 29, 2024

Excellent communication ands good sense of urgency to take care of my car. Will recommend. More

by stacy.monahan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Stacy! We appreciate your kind words about the excellent communication and urgency at Valley Buick GMC of Apple Valley. We're thrilled to hear that you're satisfied with our service and would recommend us. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 26, 2024

Why does it take over an hour to get an oil change? Another issue that I experienced was trying to get a tire that was leaking air (would go flat over night) repaired on a Saturday and was told to c More

by buetowmd
Recommend Dealer
No
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the time it took for the oil change and the inconvenience with your tire repair. We strive to provide efficient service at Valley Buick GMC of Apple Valley and it seems we may not have met your expectations during your visit. Your comments are valuable, and we encourage you to reach out to us directly so we can address your concerns and improve our service. We appreciate your input and hope to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

December 26, 2024

I like the service, they are very friendly, thank you for helping me with the problem of the air pressure in the tires. More

by agustin.blas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the friendly service at Valley Buick GMC of Apple Valley. It's great to know we could assist you with the air pressure in your tires. If you need any further assistance, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 25, 2024

Been using this dealer for over 20 years that alone should say why i have stayed with them More

by tjnretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Valley Buick GMC responded

Thank you for your incredible loyalty over the past 20 years! We truly appreciate your trust in Valley Buick GMC of Apple Valley. It means a lot to us to have customers like you. We look forward to serving you for many more years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 25, 2024

Great people Get things done. Scott takes care of things and really knows cars Been coming for years More

by bjmckeand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had such positive experiences with us at Valley Buick GMC of Apple Valley over the years. It's fantastic to know that Scott has provided you with excellent service and expertise. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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