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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
650 Reviews

650 Reviews of Valley Buick GMC - Service Center

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November 21, 2024

They are very helpful and quick and efficient. Always super friendly and communicative about what is happening. More

by katarinawerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Work done on time as they promised and explained what had been done to the vehicle More

by gneubauer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Service guy Steven was awesome. He went to bat for me with the warranty companies. Even though it didn’t work out, I truly appreciate the effort! More

by jen21marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service
November 20, 2024

Excellent service department has been taking care of my vehicles for over 30 years. Always give me quality service More

by GATOR-TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

From the welcome I received to the service they performed on my truck, I’ve always been very happy with the service I received from them. The follow up from them was very nice to get . More

by boedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Repaired issue with my tire in a prompt manner. Vehicle was finished in good quality More

by mikeneeley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

We always feel welcome and our vehicle is well taken care of at Valley Buick. More

by lauriedienst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Overall good experience. Service staff not that friendly. Not super satisfied with the fix solution and result. More

by sam.magureanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Service Department employees are very polite, friendly and respectful. They inform you of what maintenance/repair they did. Also, if they thought or seen any possible problems in the very near future. More

by debbiegobar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t know them…….
Nov 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department at Valley Buick GMC of Apple Valley. It's great to hear that our team was polite, friendly, and thorough in keeping you informed about your maintenance and potential future issues. We look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

November 19, 2024

Got every thing done on the day promised even fixed the added problem found day of service More

by Betvedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Valley Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that we completed everything on the promised day and even addressed the additional issue for you. At Valley Buick GMC of Apple Valley, we strive to provide outstanding service. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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