Valley Buick GMC

They are professional and friendly and always explain everything very clearly. I trust them to do a good job. everything very clearly. I trust them to do a good job. More

Service needs changed, couple days before appointment, they worked it in without a glitch. Thanks! they worked it in without a glitch. Thanks! More

Easy to make appointment online. Courteous service and friendly staff. I like that the first oil change is free. Courteous service and friendly staff. I like that the first oil change is free. More

I love this dealership, great staff friendly people, however it did take 2 hours to patch a tire, busy season I suppose. I will always come back no complaints but a heads up on wait time would have been however it did take 2 hours to patch a tire, busy season I suppose. I will always come back no complaints but a heads up on wait time would have been wonderful. More

Very efficient and thorough service. Service rep was also excellent as he answered my question and followed through with my requests. Service rep was also excellent as he answered my question and followed through with my requests. More

Felt very comfortable and non adversarial right away! Very informed about the truck we were looking at. Without haggling received a very fair offer on our trade in and that really helped close the deal! Very informed about the truck we were looking at. Without haggling received a very fair offer on our trade in and that really helped close the deal! More

The service, sales, and office staff are all so friendly and knowledgeable. I have always had an excellent experience! and knowledgeable. I have always had an excellent experience! More

Great service department, poor quality of mechanic work. I dropped my truck off for an oil change and for some reason a recall was done on the tailgate switch that I didn't ask for or was not told about. Th I dropped my truck off for an oil change and for some reason a recall was done on the tailgate switch that I didn't ask for or was not told about. That's fine I guess, but when I picked up the truck the wire for the switch was pinched in the tailgate and was handing from underneath the handle. When I asked the service rep why it was this way, I was told that accidents happen and I need to stop by another day to address it. So what happened is that the technician, put a new tailgate switch, slapped it in place, pinched the wire and called it a day. I don't understand what kind of a person it takes to leave this wire hanging like that when it takes 2 minutes to tuck it un under that handle. Instead - I have to spend more time coming back to the dealership to wait for this to be addressed... Talk about customer service quality and attention to details :) On another occasion the same department overfilled DEF and simply left the whole side of the truck in white DEF residue. It takes a minute to just spray it off with a hose... Instead, it was left like that and I had to wash off the crystalized nasty residue all over the side of the truck myself after I received the truck back... Again, I could understand if those things were not something that was noticed right away, but when it's bluntly just ignored, I can not ignore this either. More

Excellent service! There whole team was warm, friendly and knowledgeable. They all worked together to make sure I was satisified and understood the opperation of my There whole team was warm, friendly and knowledgeable. They all worked together to make sure I was satisified and understood the opperation of my new car. The whole purchasing a new vechical a painless process at Valley. I have been highly recommending them to friends an family. More

I did a review already - my last service went fine. A leaking tire was overlooked and has now been resolved. Just one extra trip to service that should not have had to happen. All good A leaking tire was overlooked and has now been resolved. Just one extra trip to service that should not have had to happen. All good More