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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,031 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,031 reviews

December 11, 2024

Have always had good service and Heather has been great. Had appointment but told wasn't in the system, Heather made it work! More

by kathyzerrn@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We're glad to hear that you've consistently received good service and that Heather was able to assist you efficiently. We appreciate your support and look forward to seeing you again at Valley Buick GMC of Apple Valley. If you have any further questions or need assistance, feel free to contact us. Sincerely, The Team at Valley Buick GMC of Apple Valley

December 11, 2024

Everyone was very helpful and friendly. I had to wait 3 weeks for a back ordered part. When part came in they got me right in for the repair. More

by khristinagates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 12, 2024 -

Valley Buick GMC responded

Thank you for your patience and for sharing your positive experience with us at Valley Buick GMC of Apple Valley. We're glad to hear that our team was helpful and friendly, and that we could promptly assist you once the part arrived. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 09, 2024

Minimal contact with service employee. More questions of car owner about problems would be suggested. More

by rogerswans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate your insights regarding your experience at Valley Buick GMC of Apple Valley. Understanding our customers' needs is essential, and we'll certainly take your suggestions into consideration. If you have any further concerns or need assistance, please feel free to reach out to us. We hope to serve you better in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 09, 2024

Outstanding service and customer relations Have purchased (4) vehicles over the last 15-years. Very helpful experiences. More

by david.j.thompson.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We greatly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 15 years and are thrilled to hear about your positive experiences. It's always our goal to provide outstanding service and customer relations. We look forward to assisting you with any future vehicle needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 09, 2024

My husband dealt with Valley Buick For a number of years and was very satisfied with them. He passed away and I have had only 2 experiences with them. Very satisfied. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We're honored to hear that you've had positive interactions with Valley Buick GMC of Apple Valley, especially during such a difficult time. Your satisfaction is very important to us, and we appreciate your trust in our dealership. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 09, 2024

Service is great and employees have always been outstanding but the time it takes to get a oild change done seems pretty long. When having a appointment I feel 1.5-2.5 hour to get a oil change comp More

by jdkessler11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our service and employees at Valley Buick GMC of Apple Valley. We understand that the time it takes for an oil change can be frustrating, especially with your schedule. Your experience is important to us, and we will work on improving service efficiency. If you have any further concerns or suggestions, please feel free to reach out. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 07, 2024

They’ve always been very helpful to me. Sales staff has always been very helpful to my financial situation & got a vehicle that fit my needs Thank you More

by nharlow5410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear that our sales staff at Valley Buick GMC of Apple Valley was helpful in finding a vehicle that fits your needs while considering your financial situation. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 07, 2024

Regardless of the time you set for an appointment, plan on dropping the car off and getting the next day with little explanation of what needs to be done other than a price list and high labor cost. Every More

by t_o_m9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand that the service you received at Valley Buick GMC of Apple Valley did not meet your expectations in terms of communication and timeliness. We appreciate your feedback and will work on improving our processes to ensure a better experience for our customers. If you would like to discuss this further, please feel free to contact us directly. We value your input and hope to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

December 07, 2024

Scott was great to work with. I seem to trust his opinion with the work. More

by jpfitzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Valley Buick GMC responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Scott at Valley Buick GMC of Apple Valley. Trust is essential, and we're glad you felt confident in his opinion regarding the work. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 07, 2024

Staff are friendly and efficient. Always greeted promptly. Work done in reasonable time frame. Comfortable lounge area. More

by cdpcats2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and efficient staff at Valley Buick GMC of Apple Valley. It's great to hear that you found our lounge area comfortable and that your service was completed in a timely manner. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

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