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Valley Buick GMC

Apple Valley, MN

4.7
1,084 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,084 reviews

August 18, 2024

I been coming to this dealership for about 20 years now. My experience at this dealership has been nothing but great. More

by randallsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Valley Buick GMC responded

Thank you so much for your loyalty and for sharing your positive experience with Valley Buick GMC of Apple Valley! We're thrilled to hear that you've been satisfied with our services over the past 20 years. We look forward to continuing to serve you in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 17, 2024

Everyone was very efficient. The waiting room was clean and quiet. Wait seemed to go very fast. People were very nice and knowledgeable. More

by ovedia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your experience at Valley Buick GMC of Apple Valley was efficient and enjoyable. Our team takes pride in providing a clean and welcoming environment for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 17, 2024

There’s too many reasons to list. Not rotating the tires. Taking an hour and a half to simply changing the oil. Asking for a car wash and never getting it forgetting to put the oil ch More

by bjlmikiska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Paul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand your concerns and appreciate you bringing these issues to our attention. At Valley Buick GMC of Apple Valley, we strive to provide timely and thorough service, and it's clear we missed the mark during your recent visit. We encourage you to reach out to us directly so that we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us, and we would like the opportunity to improve your experience. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 17, 2024

Great dealership. Easy to make appointment. Service was done timely. Staff as friend and answered all my questions. More

by richardlsimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. It's great to know that our team was friendly and helpful in addressing your questions. We look forward to seeing you again for your next appointment! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 16, 2024

I expected two days of work on my car. Valley GMC finished in 3 hours! And they gave me a loaner car to drive. Friendly staff all around. I will continue this relationship More

by Rmlarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 16, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that your car was ready in such a short time and that our team provided good service, including a loaner car. We appreciate your support and look forward to continuing to assist you in the future at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 15, 2024

Heather was professional and explained things well Both the shuttle drivers were very nice and good drivers More

by mickey.reid1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Valley Buick GMC responded

Thank you, Mickey, for your fantastic review! We're thrilled to hear that you found our team at Valley Buick GMC of Apple Valley to be professional and helpful. It's great to know that our shuttle drivers made a positive impression as well. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 15, 2024

Alex at Valley Buick GMC was extremely helpful with having my car fixed before a tight deadline I had. I really appreciate how accommodating he was and I’m grateful they were able to quickly repair the More

by Winterberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ladino - 5 stars!
Aug 16, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re delighted to hear that our team at Valley Buick GMC of Apple Valley, especially Alex, was able to assist you in getting your car fixed quickly and efficiently. It's great to know that you found our shuttle service helpful as well. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 15, 2024

Helpful customer service rep Alex L . When I had to come back a second time to put the gasket on the Trans Alex got me right in. More

by abjnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX L
Aug 16, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that Alex provided you with helpful customer service and was able to assist you promptly when you returned to Valley Buick GMC of Apple Valley for your gasket. We appreciate your feedback and hope to see you again for any future needs! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 15, 2024

They are efficient and do a good job at explaining what needs to be done and what was done. Thank you More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Aug 16, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you found our team at Valley Buick GMC of Apple Valley to be efficient and thorough in explaining everything. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 14, 2024

I have dealt with Scott Soller from the beginning and he has been awesome to work with.. More

by wbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Scott has provided you with an awesome experience at Valley Buick GMC of Apple Valley. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

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