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Valley Buick GMC

Apple Valley, MN

4.7
1,081 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,081 reviews

August 19, 2024

Friendly service car was completed as scheduled. Employee knew what he was doing and kept me informed. More

by lmrseal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced friendly service and that your vehicle was completed as scheduled. It's great to know our team members kept you informed throughout the process. We appreciate your feedback and hope to see you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

Professional service every visit. Always treat my truck as if their own! Will always be back. More

by tlenz67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you consistently receive professional service at Valley Buick GMC of Apple Valley. It's our priority to treat every vehicle as our own, and we appreciate your loyalty. We look forward to seeing you again on your next visit! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

This dealership is the most helpful and accommodating I have worked with. My vehicle was close to warranty expiration, they were booked for the day, but still worked to get my vehicle in to try and find More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 21, 2024 -

Valley Buick GMC responded

Thank you, Paul, for your wonderful review! We truly appreciate your kind words about Valley Buick GMC of Apple Valley. It’s great to hear that we could accommodate you and keep you updated during your vehicle's service. We strive to provide excellent service, especially when it comes to ensuring your vehicle is in top shape. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

Very courteous and friendly! Not a very long wait time for oil change and rotation of tires! More

by Barbie Doll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with the oil change and tire rotation at Valley Buick GMC of Apple Valley. Our team takes pride in providing courteous and efficient service. We look forward to seeing you again next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

While I probably wouldn’t give the service center a 5 star, I would certainly give my service department attendant a 5 star rating. Alex Ladino was 5 star! He was respectful, and went above and beyond More

by Joy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ladino
Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your recognition of Alex's outstanding service at Valley Buick GMC of Apple Valley. It’s great to hear that he was respectful and went above and beyond to assist you. We value your input and will be sure to acknowledge Alex's efforts. If there’s anything else we can do for you, please feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

They have taken really good care of me since I bought my vehicle there. All of the people are very nice and friendly. More

by suzieb.borchardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us at Valley Buick GMC of Apple Valley. Our team is dedicated to providing excellent service, and it's great to know that you feel well taken care of. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

Purchased new Chevy HD and the dealer was three weeks out Valley GMC next day! More

by rabooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you found Valley Buick GMC of Apple Valley and were able to get your new Chevy HD so quickly. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 18, 2024

I been coming to this dealership for about 20 years now. My experience at this dealership has been nothing but great. More

by randallsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Valley Buick GMC responded

Thank you so much for your loyalty and for sharing your positive experience with Valley Buick GMC of Apple Valley! We're thrilled to hear that you've been satisfied with our services over the past 20 years. We look forward to continuing to serve you in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 17, 2024

Everyone was very efficient. The waiting room was clean and quiet. Wait seemed to go very fast. People were very nice and knowledgeable. More

by ovedia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your experience at Valley Buick GMC of Apple Valley was efficient and enjoyable. Our team takes pride in providing a clean and welcoming environment for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 17, 2024

There’s too many reasons to list. Not rotating the tires. Taking an hour and a half to simply changing the oil. Asking for a car wash and never getting it forgetting to put the oil ch More

by bjlmikiska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Paul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand your concerns and appreciate you bringing these issues to our attention. At Valley Buick GMC of Apple Valley, we strive to provide timely and thorough service, and it's clear we missed the mark during your recent visit. We encourage you to reach out to us directly so that we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us, and we would like the opportunity to improve your experience. Sincerely, The Team at Valley Buick GMC of Apply Valley

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