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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,080 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,080 reviews

August 21, 2024

My wife has used them for several years and I just bought 2 new gmc’s this year and both willl be serviced there as needed. I have had some parts added and they did a good job for me More

by bill@stpaulsiding.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your continued trust in Valley Buick GMC of Apple Valley for both your and your wife's vehicle needs. We're glad to hear that you're satisfied with the service you received while adding parts to your new GMCs. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 21, 2024

Great customer service almost always at this dealership…very few negative experiences in 15 years of relationship More

by JSTORHOFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty over the past 15 years. At Valley Buick GMC of Apple Valley, we strive to provide great customer service, and it’s wonderful to hear that your experiences have been mostly positive. We look forward to continuing to serve you in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 20, 2024

I just stopped by to make an oil change appointment and they washed my car😀☝️ More

by Joe Podsedly
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're glad to hear you had a positive experience during your visit to Valley Buick GMC of Apple Valley for your oil change appointment. It's our pleasure to offer complimentary services like a car wash! We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 20, 2024

They were very helpful and immediately took a look at my vehicles problem. They immediately determined the issue and were able to resolve it quickly. I was able to cancel my ride from there shop and leave w More

by Doug.Penney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that our team at Valley Buick GMC of Apple Valley was able to quickly diagnose and resolve the issue with your vehicle. We always strive to provide efficient service to our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 20, 2024

Had to go back next day due to my hood dinging saying it’s open. Hood was not loose before oil change. When got there they also said I had a leak & nothing was said day before, then they said maybe they More

by Jodipietsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the issues with your hood and the service you received during your oil change at Valley Buick GMC of Apple Valley. We appreciate you bringing this to our attention. Your experience is important to us, and we strive to ensure our services meet your expectations. We encourage you to reach out to us directly so we can address your concerns more effectively. Thank you for your time, and we hope to have the opportunity to improve your experience in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

'Continue to use Valley dealership. Confident that my Encore Buick is given a good check out. More

by ezfade08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you continue to trust Valley Buick GMC of Apple Valley for your Encore Buick's service. Your confidence in our team means a lot to us. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

They do bare minimum but charge for premium service. Communication is the bare minimum, most of the time you need to call them to make sure you will get your car back that day! More

by tjalexson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us. At Valley Buick GMC of Apple Valley, we strive to provide excellent service and communication to our customers. Your thoughts help us improve, and we encourage you to reach out directly with any specific concerns so we can address them effectively. We value your input and hope to exceed your expectations in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

Great service. Worked with my warranty company and had a quick response and resolution to my issue. More

by Mbischel66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Aug 21, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience! We're thrilled to hear that you received great service and that our team was able to work effectively with your warranty company to resolve your issue quickly. At Valley Buick GMC of Apple Valley, we strive to provide excellent support to all our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

Did service work well and had loaner car when/as promised, & didn’t find an assortment of “additional” items that needed addressed. I will trust them for future service needs. More

by RH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your kind review! We’re pleased to hear that your service experience at Valley Buick GMC of Apple Valley met your expectations and that you appreciated the loaner car. Trust is important, and we're grateful you’ll be relying on us for future service needs. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 19, 2024

Friendly service car was completed as scheduled. Employee knew what he was doing and kept me informed. More

by lmrseal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
Report | Print
Aug 21, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced friendly service and that your vehicle was completed as scheduled. It's great to know our team members kept you informed throughout the process. We appreciate your feedback and hope to see you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apply Valley

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