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Valley Buick GMC

Apple Valley, MN

4.7
1,054 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,054 reviews

September 21, 2024

My oil change reminder was not reset after getting my oil changed .. I know things happen and sometimes mistakes are made but a quality operation wouldn’t have these things happen.. More

by Donjmsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you bringing this to our attention. At Valley Buick GMC of Apple Valley, we strive for the highest standards. Your experience is important to us, and we encourage you to reach out if you have any further concerns. We appreciate your understanding and hope to serve you better in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

September 20, 2024

Everyone at the Apple Valley dealership was friendly, helpful and informative! Stephen explained I detail what the problem was with my Encore. My new best friend ( I can’t remember her name.. ) was at th More

by Goodysal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Sep 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Valley Buick GMC of Apple Valley. It’s great to know that Stephen was able to explain everything regarding your Encore, and that our team helped make the process smooth for you. We strive to create a welcoming environment, and it sounds like our staff made a great impression. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 20, 2024

Quality customer service and repairs! Staff are always friendly and know customers by name and the maintenance needs for their vehicle. More

by contactbayza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced quality customer service and repairs at Valley Buick GMC of Apple Valley. Our team takes great pride in building relationships with our customers and understanding their vehicle needs. We look forward to seeing you again for your maintenance needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Work was completed faster than estimated and done to our satisfaction. GMC Valley Buick has been our go to place for our car challenges for years. More

by nsavakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that the work was completed faster than expected and met your satisfaction. It's great to know that Valley Buick GMC of Apple Valley has been your trusted partner for your car needs for years. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Awesome service with great customers care. Getting courtesy vehicle to get home was seamless. Everyone was extremely nice. Will definitely return for my next car service. More

by yankeyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had an awesome experience at Valley Buick GMC of Apple Valley. It's great to know that our courtesy vehicle made your visit seamless and that our team provided great customer care. We look forward to welcoming you back for your next car service! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Very friendly and have always provided complete communication regarding the service timeline of our vehicles More

by ktbuckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you appreciate the friendly service and thorough communication regarding the service timeline of your vehicles. At Valley Buick GMC of Apple Valley, we strive to provide the best experience possible. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

The service dept has always been amazing with great communications. I will continue to use there services. More

by drd3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that our service department at Valley Buick GMC of Apple Valley has consistently provided you with great communication and support. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 18, 2024

Efficient service and excellent customer service from the team. Will be happy to do business in the future More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review, Bill! We are thrilled to hear that you experienced efficient service and excellent customer care at Valley Buick GMC of Apple Valley. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 16, 2024

Love the prompt service and attention to detail. Always get my questions answered and the staff seems happy to be at work. More

by jwclpd14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you love the prompt service and attention to detail at Valley Buick GMC of Apple Valley. Our team takes pride in being attentive and ensuring your questions are answered. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

September 16, 2024

I am always treated so well. From check in to cashier everyone treats me like I am family. I am older woman and it is nice to know I can trust you guys to take care of me. More

by Lynettejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that you feel like family when visiting Valley Buick GMC of Apple Valley. Providing trustworthy and respectful service is our top priority, and we're glad to know we have earned your trust. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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