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Valley Buick GMC

Apple Valley, MN

4.7
1,047 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,047 reviews

October 19, 2024

Excellent customer service and great value. Will definitely be back for all my vehicle service. More

by abdwyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Valley Buick GMC of Apple Valley. Your satisfaction is our top priority, and we look forward to assisting you with all your vehicle service needs in the future. See you next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 19, 2024

Best service I’ve had from a dealership! The staff took the time to listen to my needs/wants and were very patient with me and my family! They took the time to walk me through features my ca More

by Addison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about the service you received at Valley Buick GMC of Apple Valley. It's fantastic to hear that our team listened to your needs and took the time to walk you through your vehicle's features. We pride ourselves on providing excellent service and we're glad to have been able to assist you and your family. We look forward to seeing you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 19, 2024

Worked with Neil. He was great throughout the process. he was very responsive and good communication. More

by sam.magureanu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil
Oct 22, 2024 -

Valley Buick GMC responded

Thank you, Sam! We truly appreciate your feedback and are glad to hear that Neil provided great service during your experience at Valley Buick GMC of Apple Valley. We always strive for excellent communication and responsiveness. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

I worked with Connor and he was very helpful and patient. He really took the time to explain everything to me regarding the purchase and showing me how everything worked on the vehicle. Charlie was the same More

by jmg5858
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Fink
Oct 22, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that Connor and Charlie provided you with such helpful and patient service at Valley Buick GMC of Apple Valley. Our team strives to ensure our customers feel fully informed and supported during their purchase. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

This used to be the place I would recommend to friends and family to get their vehicles serviced at. Unfortunately my last experience has tarnished all of that. I first of all want to commend Alex and More

by Nate W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Oct 21, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We appreciate your commendation of Alex and Randy's customer service; it's great to hear they treated you with respect and worked diligently to assist you. However, we understand your frustration regarding the issues encountered with your brake job and the subsequent repairs. Your feedback is crucial, and we take your concerns about the quality of work very seriously as safety is our top priority at Valley Buick GMC of Apple Valley. We encourage you to reach out to us directly so we can address these issues, gain more insight into your experience, and work towards a resolution. Thank you for your feedback, and we hope to restore your trust in our services. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

Love the people at Valley but, not happy with the service. Had two very disappointing service issues with two different new vehicles. More

by melaniedthurston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We're glad to hear you love our team at Valley Buick GMC of Apple Valley, but we understand your frustration regarding the service issues you've experienced with your vehicles. We appreciate you bringing this to our attention, and we encourage you to reach out to us directly so we can work towards a resolution. Your satisfaction is important to us, and we want to ensure that we meet your expectations going forward. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

Fast service, everyone there was friendly and helpful. Will definitely recommend the dealership to people More

by rtkittleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you experienced fast service and found our team at Valley Buick GMC of Apple Valley to be friendly and helpful. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

Shop was pleasant and helpful. Repeat this 3 times and you’ll have 15 words! More

by rwheem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're glad to hear that your experience at Valley Buick GMC of Apple Valley was pleasant and helpful. We appreciate your support and look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

Thank you thank you thank you thank you thank you thank you thank you thank you More

by M.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Valley Buick GMC responded

Thank you so much for choosing Valley Buick GMC of Apple Valley and for leaving us a review. We truly appreciate your support and look forward to assisting you on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 18, 2024

These guys are awesome. They got me in super short notice. No one plans for their car to break. They did great work. Got me back on the road so fast. More

by zacharyhaider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. It’s our priority to provide quick and efficient service, especially when unexpected issues arise. We appreciate your support and look forward to helping you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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