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Valley Buick GMC

Apple Valley, MN

Overview
Employees
Reviews
Vehicles
4.7
1,188 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,188 reviews

March 04, 2025

Very good communication about what needed to be done and an estimate on time. A+ More

by powstearman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the communication and time estimation at Valley Buick GMC of Apple Valley. Your A+ rating means a lot to us! We look forward to assisting you again in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

March 04, 2025

All the guys who helped me gave 100%. Connor was amazing so knowledgeable and took care of any concerns I had. Would recommend him to anyone. Brett Paul you were a amazing help to me More

by ljpeterson3510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that Connor and Brett provided you with such great support. It’s wonderful to have you as a loyal customer at Valley Buick GMC of Apple Valley for the past 10 years. We appreciate your recommendations and look forward to continuing to provide you with excellent service in the future! See you next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 03, 2025

Hood was scratched on my vehicle. Found my own parts when the dealership couldn’t find it There was little or no effort by the parts department or the service manager. Car was not c More

by Siopexpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Rue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience at Valley Buick GMC of Apple Valley. We appreciate your feedback, as it helps us strive to improve our standards and customer experience. We encourage you to reach out to us directly so we can discuss your concerns further and see how we can assist you. Thank you for your time and for bringing this to our attention. Sincerely, The Team at Valley Buick GMC of Apple Valley

March 03, 2025

Everything was fine, I had a 25 dollar off coupon and that's the Reason I went there , But the 1 hr and 40 mns to do an Oil Change that stinks!! But they realized and Apologized !! And I realize the 4 More

by scottandrus.8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Valley Buick GMC responded

Thank you for your feedback, Scott. We appreciate you choosing Valley Buick GMC of Apple Valley for your oil change and tire rotation. We understand that the wait time was longer than expected, and we appreciate your patience during the process. Your feedback helps us improve our service, and we hope to provide a better experience for you in the future. If you have any further concerns, please feel free to reach out to us directly. Sincerely, The Team at Valley Buick GMC of Apple Valley

March 03, 2025

The service department was organized and efficient at check in. The service was preformed on a timely basis and done at the expected cost. More

by Srmlawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your feedback about the organized and efficient service you received at Valley Buick GMC of Apple Valley. It's great to hear that everything was done in a timely manner and met your expectations. We strive to provide excellent service and look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 02, 2025

Experience is always great, but they forgot to put the sticker for my next service on the windshield More

by davgavilanes
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Swanson
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Mar 04, 2025 -

Valley Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Valley Buick GMC of Apple Valley

March 02, 2025

Very well pleased with the service on my truck and everyone was very friendly and polite More

by dgsticha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you were very pleased with the service on your truck and found our team friendly and polite. At Valley Buick GMC of Apple Valley, we strive to provide excellent service to our customers. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 02, 2025

The service was immaculate, and made everything very convenient with shuttle back and forth sealed it for me! More

by m0silv41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My apologies but these names don't look familiar, and I don't remember most names
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Mar 03, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found the service at Valley Buick GMC of Apple Valley immaculate and that the shuttle service made your experience even more convenient. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 01, 2025

They taking care of customers/ I brought my truck in and they take care of it right away More

by Borivanh Thammavongsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review, Borivanh! We're thrilled to hear that you had a great experience bringing your truck to Valley Buick GMC of Apple Valley. We always strive to take care of our customers promptly and effectively. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 26, 2025

In and out ready when they said haven’t been back yet seems to be fine More

by Dmbartosh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Valley Buick GMC responded

Thank you for taking the time to leave your review! We're glad to hear that your experience at Valley Buick GMC of Apple Valley was smooth and that everything was ready for you as promised. If you have any questions or need any assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

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