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Valley Buick GMC

Apple Valley, MN

4.7
1,042 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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7500 145th St W

Apple Valley, MN

55124

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Showing 1,042 reviews

December 04, 2024

I did a review already - my last service went fine. A leaking tire was overlooked and has now been resolved. Just one extra trip to service that should not have had to happen. All good More

by berglundmike24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Valley Buick GMC responded

Thank you for taking the time to share your experience with us. We're glad to hear that your recent service went fine and that the tire issue has now been resolved. We appreciate your feedback regarding the extra trip, as it helps us maintain our standards at Valley Buick GMC of Apple Valley. If you have any further concerns or need assistance in the future, please feel free to reach out. We look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 04, 2024

Great dealership with knowledgeable salesforce with a no pressure attitude. Service department always courteous, and eager to help get my service scheduled More

by nickjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Valley Buick GMC responded

Thank you for your feedback! We're glad to hear that you had a positive experience at Valley Buick GMC of Apple Valley, and we appreciate your kind words about our knowledgeable sales team and courteous service department. If you need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 03, 2024

Very professional. They take care of the customer. Randy did what he said he was going to do. More

by DALLAS3093912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cutter
Dec 04, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. It’s wonderful to hear that Randy provided you with great service and kept his commitments. We strive to ensure our customers receive the best care. We look forward to welcoming you back soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 03, 2024

Excellent service as always! Wouldn’t go anywhere else for service. First class operation like normal. More

by skcarnahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley. It’s wonderful to hear that you consistently receive excellent service and view us as a first-class operation. We look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 03, 2024

Great people, excellent service, waited for service work, always happy with the speed and quality of the work!!!!!!! More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Valley Buick GMC responded

Thank you for the fantastic review! We truly appreciate your kind words about the speed and quality of our service at Valley Buick GMC of Apple Valley. Our team is dedicated to providing excellent service, and we're thrilled to hear you're always happy with your experience. We look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 02, 2024

Had an appointment for an oil change that took 4 hours from 10:00am to 2:00pm and they told me I have a coolant leaking and I must top off the antifreeze. I have never topped it off. More

by N.MCKINNEY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 04, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience. We understand that the 4-hour wait for your oil change was frustrating and that receiving unexpected news about a coolant leak can be concerning. We appreciate your feedback and take all customers' concerns seriously. If you would like to discuss this further, please don’t hesitate to reach out to us at Valley Buick GMC of Apple Valley. Sincerely, The Team at Valley Buick GMC of Apple Valley

December 02, 2024

Great dealership. Been going here for many years and trust them completely with my vehicle. Thanks so much for the fast repair of my passengers mirror. Great Job. More

by alcaroljackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your trust in Valley Buick GMC of Apple Valley over the years. It's fantastic to hear that you were satisfied with the fast repair of your passenger's mirror. Our team is dedicated to providing excellent service, and we look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 02, 2024

Alex was great to work with, I told them to take their time with my services and I had my vehicle back in roughly an hour! More

by mlsargeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ladino
Dec 04, 2024 -

Valley Buick GMC responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience with our team at Valley Buick GMC of Apple Valley. We appreciate your patience and are glad we could return your vehicle promptly. We look forward to seeing you again for any future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 01, 2024

My car was ordered early for 2025 Acadia Denali came in nov 2024. Service was great. If I had any questions, they were only a phone call away. I would recommend them. More

by patsy.d.nesteby
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Valley Buick GMC responded

Thank you, Patsy, for your wonderful review! We’re thrilled to hear that your 2025 Acadia Denali arrived as expected and that you had a great experience with our team at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 01, 2024

This dealership is great. Our salesman was very helpful and informative. I would recommend Valley Buic GMC and will definitely go back for future purchases. More

by tinnerjee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Mol
Dec 03, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley and found our salesman helpful and informative. We appreciate your recommendation and look forward to assisting you with your future purchases. Safe travels in your new vehicle! Sincerely, The Team at Valley Buick GMC of Apple Valley

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