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Valley Buick GMC
Apple Valley, MN
1,113 Reviews
Valley Buick GMC is a staple in the Apple Valley community. Just 7 minutes south of Bloomington / Richfield, The Mall of America and Minneapolis / St. Paul International airport. We provide sales & service of new Buick & GMC Vehicles. While we also have a great selection of quality pre-owned vehicles of all makes and models. We also have a body shop to to fix all of the unfortunate mis-haps and accidents that might happen too. With over 30 years of earning your business, we are a car dealer for the times.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,113 reviews
February 04, 2025
She was not at all friendly. Felt bad having to make her work maybe bad day Felt bad having to make her work maybe bad day More
by STEVEKNAPMILLER
Verified Customer
February 04, 2025
I am very happy with the service and honest assessment of the repairs that are needed and what the priorities of work are. the repairs that are needed and what the priorities of work are. More
by wschuett
Employees Worked With
February 04, 2025
I was treated as if I were family ! ! Everybody was incredibly professional and helpful and my oil change was expedient. ! Everybody was incredibly professional and helpful and my oil change was expedient. More
by terk
February 04, 2025
Heather is like family takes great care of us and we leave laughing 😆 top notch leave laughing 😆 top notch More
by jayme.reinisch
February 04, 2025
Service appointment was timely, friendly, and professionally completed. Repairs to my vehicle were completed in a timely manner. Heather arranged for a loaner vehicle when it was discovered the professionally completed. Repairs to my vehicle were completed in a timely manner. Heather arranged for a loaner vehicle when it was discovered the repairs would be complex. Well done. More
by nstmike
Employees Worked With
February 03, 2025
Had truck in for alignment and few other issues about 3 weeks ago. Picked up the truck and now I have a new issue. With steering wheel straight the truck heads to the right. Made an appointment for 9:0 weeks ago. Picked up the truck and now I have a new issue. With steering wheel straight the truck heads to the right. Made an appointment for 9:00 am for last Friday. Only time I could drop it off was the evening before. I was supposed to be 9:00 am appointment and I was going to wait then drive it home. I called late in the afternoon to make sure it was ready. Casey answered the phone and said they just got it in the shop. Casey went back to see how things are going. She let me know that tires were rotated and nothing else because it was end of day. Now the truck needs to have the tires rotated back again. Only reason I didn’t give a lower score is because of Casey. She is very nice in a difficult situation. Nobody even reached out to try to make this right several days later. Now I need to get reimbursed for the alignment. Have to take the truck to another garage for alignment and to get my tires re-rotated. Good luck with your experiences More
by quimber
Employees Worked With
Casey
February 03, 2025
Scott is a very rare find in the, I will call customer service aspect of his job. So personable, make you feel welcomed at the Valley dealership. service aspect of his job. So personable, make you feel welcomed at the Valley dealership. More
by 2spree
Employees Worked With
February 03, 2025
The service department was ready for me when arrived on time and took my vehicle right in for service. They were courteous and listened to what I needed done. Service was done properly and promptly. time and took my vehicle right in for service. They were courteous and listened to what I needed done. Service was done properly and promptly. More
by thecarpentershop
February 03, 2025
Service appointment was timely, friendly, and professionally completed. Fair price for oil change. Excellent dealership. professionally completed. Fair price for oil change. Excellent dealership. More
by BKORTE46
Employees Worked With
