Valenti Volkswagen

TDI Buyback Rip Off I own a TDI and recently received my Buyback confirmation.  I stopped by Valenti to kick the tires on the new Golf Alltrack, and negotiate a price. I own a TDI and recently received my Buyback confirmation.  I stopped by Valenti to kick the tires on the new Golf Alltrack, and negotiate a price. I was informed by the salesperson the MSRP sticker price was not negotiable. Okay, so VW deceives over a half million customers, then tells them we will not negotiate a price for a "Order" car.   This is clearly the dealer attempting to take advantage of buyback customers.   I have owned three VW's in my lifetime.  There will be no more VW's in my lifetime.   I would say this to anyone thinking of purchasing a VW.   Look at resale values of VW cars before you purchase, and be prepared to lose a lot of money. Gap insurance.  Ask the dealer if they will cover the cost of gap insurance you will need to cover the cost of purchasing a new car should you get into an accident.   Purchase a car at MSRP and you better purchase gap insurance. If this is how they treat customers before a sale...how do they treat customers after the sale....we now know the answer to that question. More

So easy! Purchasing this car could not have been easier. No pressure, good pricing from the beginning. Fast and easy financing. Eli was great. He was patie Purchasing this car could not have been easier. No pressure, good pricing from the beginning. Fast and easy financing. Eli was great. He was patient, friendly, and thorough. Would definitely consider Valenti VW of Watertown when purchasing another VW. More

Review of Eli Feliciano Eli was very helpful in finding me the car I wanted. He answered all of my questions and followed up with phone calls. He was helpful from start to Eli was very helpful in finding me the car I wanted. He answered all of my questions and followed up with phone calls. He was helpful from start to finish and courteous throughout the entire process. I am very satisfied with the car I bought. More

GTI purchase and experience Nice crew of people and very personalable. Everyone there was very polite and helpful during the car buying process. Eli did a great job of answering Nice crew of people and very personalable. Everyone there was very polite and helpful during the car buying process. Eli did a great job of answering questions and making sure I didn't leave without understanding proper functions of the vehicle. More

Search for a pre-owned VW? Look no further! I had done a lot of research before I went to Valenti. It was a great experience! Michael Parrell was wonderful to work with. He spent time going ove I had done a lot of research before I went to Valenti. It was a great experience! Michael Parrell was wonderful to work with. He spent time going over every item in the car. I have never had such a thorough explanation in all my car buying years! He spent time with me as if I was buying a new car, and it was a new car to me! He was very professional and went through every detail of the transaction. He was most helpful. More

Best experience EVER All the guys are great there at velenti they new there stuff about the cars and were very helpful With finding my perfect car. Mr. Jason Koontz was f All the guys are great there at velenti they new there stuff about the cars and were very helpful With finding my perfect car. Mr. Jason Koontz was fantastic and helped me out with a lot. I would definitely recommend going there. THANKS JASON YOUR THE MAN!!! More

Extremely satisfied customer! I highly recommend Valenti Volkswagon if you are in the market for a car. I am extremely pleased with my new Volkswagen GLI. I recieved excellent cust I highly recommend Valenti Volkswagon if you are in the market for a car. I am extremely pleased with my new Volkswagen GLI. I recieved excellent customer service from Michael Parrell who spent a great deal of time helping me choose the right car. Michael is the ultimate professional and his product knowledge is unsurpassed. Sales Manager Charles Serafian was also extremely helpful in putting all the pieces together to make the deal work for me so that I could drive home with my new car on the same day. This was my first experience at Valenti Volkswagen, but it will not be my last! More

Professional service I answered a placement in Autotrader for a 2014 GTI. I had no prior experience with this dealership but I had a great used car purchasing experience. I answered a placement in Autotrader for a 2014 GTI. I had no prior experience with this dealership but I had a great used car purchasing experience. The sales representative was very personable, knowledgeable and passionate about the VW brand, and patient in answering my numerous questions. I never felt like I was getting the hard sell or pressured into making a snap decision. The dealership made me feel comfortable that they were standing behind the quality and value of the car. When I found a lower interest rate than the original quote I was given the dealership went the extra mile to negotiate an even lower rate with the bank. When I picked up the car, it was impeccably detailed and everything was ready for me. In general, I felt like I was treated with great care and attention and would not hesitate to go back to the same dealer for my next used car. More

wonderful experience!!!!!! Came into purchase a pre owned certified 2014 Jetta for our son.Michael Perrell is extremely professional. He took a lot of time to show us the car. T Came into purchase a pre owned certified 2014 Jetta for our son.Michael Perrell is extremely professional. He took a lot of time to show us the car. The day we went it was 13 degrees outside,and Michael went over all the fine details of the car. He treated us like we were buying a much more expensive vehicle. It truly was a delightful experience. Everyone at Valenti Volkswagen was just so professional.Also a thank you to Charles Safarian, and Steve. Again, my son and I can't thank all of you enough for making our buying experience so pleasurable.We will be back to buy our next car for my wife. By the way Michael followed up with a phone call to us the next day and asked us how we liked the new car etc. Thank you, Howard L More

Excellent experience, Headache-Free I recently came into Valenti looking to purchase a Jetta, and my experience was great. Mike Parrell was very friendly, professional and knowledgeable I recently came into Valenti looking to purchase a Jetta, and my experience was great. Mike Parrell was very friendly, professional and knowledgeable throughout the entire process. This is a first class dealership with welcoming staff that are ready to answer any of your questions. I especially recommend dealing with Mike for a smooth and efficient experience. I couldn't be happier with my new vehicle, and encourage others to visit Valenti. More