Valenti Ford

Buying a car can be FUN! I generally dread the car buying experience, so I was pleasantly surprised with my very positive experience with Valenti Ford. The customer service w I generally dread the car buying experience, so I was pleasantly surprised with my very positive experience with Valenti Ford. The customer service was friendly, knowledgeable and helpful and I can say the car buying experience was actually FUN! I did some comparison shopping with another Ford dealership in the area which resulted in a more typical, and dreaded experience. I was eager to return back to Valenti/Village Ford where I purchased my car. More

Excellent This was my first time buying a car on my own and it could not have gone smoother. Joel was a pleasure to work with. He was extremely helpful in findi This was my first time buying a car on my own and it could not have gone smoother. Joel was a pleasure to work with. He was extremely helpful in finding me the perfect car. I would definitely recommend buying a car from Valenti! More

Great Truck Buying Experience I bought a used Ford F150 from Valenti Ford about 3 months ago and couldn't be happier. They helped me find the truck I was looking for and made the w I bought a used Ford F150 from Valenti Ford about 3 months ago and couldn't be happier. They helped me find the truck I was looking for and made the whole buying process simple and straight forward. I would recommend this dealer to anyone looking to buy a new or used vehicle! More

Awesomeness over and over again My family has been buying cars from the Valenti family for years and I have nothing but great service from the family. Grant it I have only deal with My family has been buying cars from the Valenti family for years and I have nothing but great service from the family. Grant it I have only deal with Bob Valenti or Joel Valenti, but both gentleman have taken care of not only me but the rest of my family. I have bought a 2012 Explorer and a 2016 F-150 from them and they were/are both great vehicles. If/when I every buy another vehicle it will be from the Valenti family. Great service, great family. More

Excellent I have.been buying my vehicles for over 20 years threw this dealership !! Always treated me right An service An sales excellent ! They have a great te I have.been buying my vehicles for over 20 years threw this dealership !! Always treated me right An service An sales excellent ! They have a great team at all dealerships ... will always buy my vehicles at valenti More

Wonderful experience at Valentis Our entire family and many friends have had numerous dealings with Valenti Auto Mall and everyone we have worked with have been kind, courteous and kn Our entire family and many friends have had numerous dealings with Valenti Auto Mall and everyone we have worked with have been kind, courteous and knowledgeable. Each of our experiences have proven to be very positive and we would absolutely recommend the Valenti family dealership whether purchasing or servicing a vehicle. More

Awful service! If you like to have your car ransacked and you like being stolen from… This is the dealership for you. If you like being called a liar by the owner w If you like to have your car ransacked and you like being stolen from… This is the dealership for you. If you like being called a liar by the owner when you call to complain about being stolen From… This is the dealership for you. The video record your oil changes, except for when they steal from you… They have video surveillance everywhere, except for when your stolen from them they can't figure out what happened. Yeah.. run, don't walk to the next dealership. I have free oil changes for the life of my very expensive vehicle… But I choose to go elsewhere because I refuse to get stolen from. More

I have had my truck serviced by the dealership several times in the last year, and am under the direct impression I am being scammed. My husband is in the Navy and is often gone, so he recommended we have times in the last year, and am under the direct impression I am being scammed. My husband is in the Navy and is often gone, so he recommended we have our Ford Excursion serviced with the nearest dealership, which is them. They replaced our wheel bearing ($1500, FYI) 14 months ago, and since then I have had it back in roughly every 2 months for the same noise that made me seek service to begin with. First it was a brake caliper, then a U-joint...every trip is at least $300. I finally brought it to another mechanic (family friend I had to drive all the way to Maine to see) and the wheel bearing they replaced is bad. But, guess what? I am over the 12-month warranty period, so I just ate $1500. When I asked "Shouldn't a wheel bearing last a lot longer than 8000 miles" the service person assured me it should but since I was over the 12 months there was nothing I could do despite having brought it back religiously over the last year for the SAME NOISE. Every time I bring it back and say "I just paid you $600 last week and it still makes 'the noise' " I am told it must be something new. We had a similar experience with the dealership about a year ago witho ur mini van and actually had to file a complaint with the Better Business Bureau before they would fix their mistake. Save your money and take your business elsewhere. More

I have used the Valenti Ford Service Department for over 25 years. They are competitively priced, HONEST, and do the work right - the first time. I have so much confidence in the Service Dept. that I have 25 years. They are competitively priced, HONEST, and do the work right - the first time. I have so much confidence in the Service Dept. that I have even called them from Cincinnati to see if a repair was properly priced / needed (it was, and they were within dollars of the estimated cost). They will do their best to solve your issue in the quickest amount of time. I have trusted them for a long time and continue to do so. More