Valenti Chrysler Dodge Jeep Ram
Mystic, CT
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New Vehicle Order No pressure. Had a pleasant experience. Dealt with fairly on our trade-in vehicle. David Coley kept in touch regarding our order. Highly recommend Val No pressure. Had a pleasant experience. Dealt with fairly on our trade-in vehicle. David Coley kept in touch regarding our order. Highly recommend Valenti. More
Do not buy used. Jeep broke down before I even left the lot. Should have sold it then to save a headache. The guy that was showing me the Jeep didn’t even know anyth Jeep broke down before I even left the lot. Should have sold it then to save a headache. The guy that was showing me the Jeep didn’t even know anything about it and wouldn’t even work on the price when I pointed out some flaws. Brakes blew before I even left the lot. So much for a safety “check”? Do not recommend would give 0 stars if I could. More
2018 Jeep Cherokee Limited I usually walk into a car dealership ready to be pressured into buying a vehicle. Bruce Velletri was very helpful, personable and didn't pressure me I usually walk into a car dealership ready to be pressured into buying a vehicle. Bruce Velletri was very helpful, personable and didn't pressure me at all. He, and the rest of the "crew", made my car-leasing experience a great one. I would definitely go back. More
2017 Jeep Cherokee Trailhawk Great sales team. I'm glad Bruce was my sales person, being one on one with another bubble head was great. Great explanation of options and benefits o Great sales team. I'm glad Bruce was my sales person, being one on one with another bubble head was great. Great explanation of options and benefits of each. The team was proactive on getting the Simonize treatment completed during the sale, appreciated, but recommend advising the customer ahead of time in the future to minimize unexpected wait times. All in all, I'm happy with the vehicle. More
Awesome! It was my 3 Rd vehicle from here. Jason Crandall was the best! Very helpful, no pressure, that place would fall apart without him! I will go back to h It was my 3 Rd vehicle from here. Jason Crandall was the best! Very helpful, no pressure, that place would fall apart without him! I will go back to him in the future! More
Customer service at its finest My husband and I over the years have purchased several vehicles. Approximately, 5 years ago, we ran into Sam Suminski and ever since then we have alwa My husband and I over the years have purchased several vehicles. Approximately, 5 years ago, we ran into Sam Suminski and ever since then we have always received the utmost respect and high quality service from Valenti's. This go round, in addition to Sam, we had the pleasure of dealing with Jason Crandall. To sum it up, Jason was professional, personable, trustworthy, and honest. Every time I go into see dealership, whether it's in the showroom or the service department, everyone treats us like we are family and with high quality customer service. I am glad that I am part of the Valenti family of dealerships and that Sam and Jason are part of our family! Thank you for the bottom of our hearts! More
Review for Kris Q Although it is not typical of me to publish online, in reading reviews and noticing some unwarranted negativity, I felt compelled to add a "glass hal Although it is not typical of me to publish online, in reading reviews and noticing some unwarranted negativity, I felt compelled to add a "glass half full" one to the mix... Terrible? Awful? These words do not resonate with my experience at Valenti Jeep. Amazing! Incredible! Fantastic! The seamless process I endured was professional and enjoyable from beginning to end with Kris Qirici. Kris was fair, honest, courteous, cordial, and moreover, had a sense of humor. When buying a vehicle, people do not necessarily equate the six pillars of character with the journey. However, be rest assured, with Kris, he demonstrates all six with stellar ratings...respect, responsibility, fairness, caring, trustworthiness, and citizenship. He goes above and beyond the actual purchase/delivery by ensuring his customers are taken care of...personally. In as many years as I have acquired vehicles, I can say that my purchases with a sales person will now come down to only one in my future, Kris. I cannot thank him enough for the service he provided and continues to provide,...as fate would have it, I do not envision working with another individual. More
The worse service I have ever experienced My 2013 ram 2500 had a CEL like come on followed by a message on the dash that I have 200 miles till the truck starts a 5mph max so me and my fiancee My 2013 ram 2500 had a CEL like come on followed by a message on the dash that I have 200 miles till the truck starts a 5mph max so me and my fiancee went straight to the dealer an 1hr away I walked in and asked if someone could plug into my truck and let me know what could be wrong and was told sorry we have noone here to help you sorry we can't do anything for you. I don't understand how you can spend $40000 dollars on a truck and within second of having a problem be told sorry can't help you. This truck has caused me more problem then any vehicle I have ever own.(all dpf junk) so we left and if something catastrophic happens to my truck because there to lazy to walk outside and plug into my truck then what oh sorry it isn't warrantied because you drove with the CEL light on. I will add my sales man and the financial guy there when I bought the truck were the only good and kind people there. More
Jason Crandall My experience at Valente was excellent my sales person was Jason Crandall excellent salesman very knowledgeable about the product he was selling made My experience at Valente was excellent my sales person was Jason Crandall excellent salesman very knowledgeable about the product he was selling made the process extremely easy stress-free would recommend this dealer all of my friends and family More
A non-typical car buying expierence I have recently purchased two vehicles from this dealership and both sales involved trades. I believe a received a fair market value both times. Kris I have recently purchased two vehicles from this dealership and both sales involved trades. I believe a received a fair market value both times. Kris Q is an unbelievable sales person and provided a pleasant experience from start to finish. It is not a fancy dealership but you owe it to yourself to try this dealer and I strongly recommend using Kris for your salesperson. More