Valenti Chrysler Dodge Jeep Ram
Mystic, CT
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Very respectable dealership. Very comfortable transactions/interactions when I was trying to locate the perfect vehicle. Everyone was so friendly and pleasant to work with too! transactions/interactions when I was trying to locate the perfect vehicle. Everyone was so friendly and pleasant to work with too! More
Such a smooth transaction and a great price. They really listen to your wants and needs are and make it work. Would recommend them to anyone. listen to your wants and needs are and make it work. Would recommend them to anyone. More
Always getting the best deals and the best service from Jason at Valenti’s! The guys at the service department are always friendly and honest and do an awesome job. Jason at Valenti’s! The guys at the service department are always friendly and honest and do an awesome job. More
I was very pleased with the entire dealership experience. Although it is not the fault of the dealership, my brand new vehicle was issued a recall W81 one day after I took delivery. Now I am faced with wasti Although it is not the fault of the dealership, my brand new vehicle was issued a recall W81 one day after I took delivery. Now I am faced with wasting an entire day or longer to deal with a safety problem with a brand new vehicle. More
Great experience, great service, great people, I would recommend to friends and family. Sam Suminski and Jason Crandall are top notch. They made this experience wonderful. recommend to friends and family. Sam Suminski and Jason Crandall are top notch. They made this experience wonderful. More
I loved my buying experience at Bob Valenti Automall today! This is the second Valenti Jeep that I have purchased and both times, the experience was pleasant and easy going. Bruce Velletri is very helpf today! This is the second Valenti Jeep that I have purchased and both times, the experience was pleasant and easy going. Bruce Velletri is very helpful, personable and knowledgeable. Valenti’s is my number one car dealership for their excellent customer service and also for the aftercare service. I love my Jeep! Thank you, Patty R. in Mystic More
Very helpfully and friendly, was straight forward and got right to the point. Would definitely recommend jason Crandall to my friends and to my family! right to the point. Would definitely recommend jason Crandall to my friends and to my family! More
Normally recommend family friends everyone to go here they are good in sales the service department over charges for parts agreed at set prices and includes labor. Then gives a invoice months later after they are good in sales the service department over charges for parts agreed at set prices and includes labor. Then gives a invoice months later after our last recorded phone calls and text messages stated I stil have credit left. Anything that is non stock item must be paid for up front and this shows here someone is trying to reach some numbers. Otherwise place is great in and out everyone’s nice this really upset me to have to post this due to showing loyalty going to them over anywhere else on top of friends and family. I told the service manager when he said there’s a open balance I need to look back at my calls and texts and I’ll get back to them he calls immediately 4 to 6 times I have in my call logs each day. I was traveling do you think someone has that first on their mind to read over someone else’s mistake. And he knows I’m there almost every two weeks for oil change and tire rotation but plays it like I didn’t even come in saying I was traveling and would get back to him. Trust me I have recorded calls and texts from when my truck was gonna get work done or parts ordered oh parts on back order no update let’s not call him he will call and follow up. Not happy at all. Sales is finance is magnificent though. Mark in service is very responsive someone needs to create a system to alert customers when parts arrive not his fault it’s whoever is in charge of that department the service manager again. Paul is very friendly the quality of work comes out good it’s mainly quality of keeping customers informed. Not adding extra to a agreed price with proof of text messages too and calls. More
Friendly, knowledgeable staff. Helped me find and reserve a specific vehicle, and accommodated my schedule. Expeditious sale process. Intend to use the dealer for all future service needs. a specific vehicle, and accommodated my schedule. Expeditious sale process. Intend to use the dealer for all future service needs. More