Valenti Chrysler Dodge Jeep Ram

I had a great experience with the Team of people that helped me through the process of getting my wife a new car. Hat tip to Jake and Aaron for treating me like family. helped me through the process of getting my wife a new car. Hat tip to Jake and Aaron for treating me like family. More

Absolutely amazing! They are always friendly… Courteous… And find you the best deals possible. Their knowledge of the vehicles are top-notch! They are always friendly… Courteous… And find you the best deals possible. Their knowledge of the vehicles are top-notch! More

The staff there are great! They really do know how to take care of a customer and their needs when it comes to buying a new vehicle. They really do know how to take care of a customer and their needs when it comes to buying a new vehicle. More

My wife has purchased 2 vehicles from Valenti and although we like the salesman we dealt with the service department is a scam! The first vehicles was a Jeep Patriot and everything was great with the although we like the salesman we dealt with the service department is a scam! The first vehicles was a Jeep Patriot and everything was great with the vehicle until after the warranty ran out. All of a sudden it needed $4,000.00 worth of suspension work and it was dangerous to drive according to the service tech. We also get from the dealership that this is a problem with the Patriot so we decided to trade it in and we purchased a new 2019 Jeep Cherokee. Fast forward to 2024, warranty expired, 2 payments left on the vehicle that has less than 50,000 miles and my wife brings it in for the "complimentary oil change". When my wife gets there she mentions she feels a bit of a vibration once in a while and can you check it out and please rotate my tires. The service advisor comes to speak to my wife and this is what the "ADVISOR" or whatever person tells her( and its also on estimate invoice). "Brake pads are at 8MM but rotors are warped with rust ridges and rust on the backside. $1,350.00 plus tax. Driveshaft bearing leaking from input transmission estimate to replace is $2,025.00 plus tax. Rear shocks leaking $589.00 plus tax. Estimate total $3,964.00 plus tax. What a coincidence, close to $4,000.00! So my wife, just absolutely amazed at the outcome of an oil change, tire rotation and "Multi Point Inspection ask for the video walk around of the issues as Valenti did in the past and was told "we don't do that anymore". Asked for pictures, which she did finally get, but was told they were on the techs personal cellphone and she couldn't get them. THEN, she was asked when she wanted to schedule the repairs. My wife absolutely refused to schedule, explained she was going to discuss with me, her spouse, and we would go from there. Then the "scare" tactics begin-your driveshaft may fall out, your brakes may fail, yada yada yada. She told them to get me my car as I am leaving. They also said they test drove the car but my wife never seen it leave? Teleportation, super secret entrance/exit nobody can see, underground tunnel? SO....we brought the vehicle to my mechanic and he will be looking everything over and HIS estimate for a complete brake job is $500.00 cheaper before even taking the wheels off. As far as the vibration I wonder if Valenti balanced the tires before rotating? BOB, you lost a customer and I wouldn't advise anyone to use their service! More

I had Dave as a sales person. He was great. Didn’t put on the pressure you get at most dealerships. Worked with me on pricing and got me to where I wanted to be payment wise. I ha He was great. Didn’t put on the pressure you get at most dealerships. Worked with me on pricing and got me to where I wanted to be payment wise. I have no complaints. If you are looking for a car or truck new or used I would definitely recommend Valenti Chrysler dodge Jeep ram of mystic. More

Service dept doesn’t answer a phone, let alone return a call . My truck has been at the dealer for over a month - and it was only after finally having a service Manager paged by the operator that they real call . My truck has been at the dealer for over a month - and it was only after finally having a service Manager paged by the operator that they realized the part was never ordered that is needed for repair . Had they returned a call , or picked up the phone they may have realized this oversight sooner. Additionally there was evidence of a “joy ride” . This includes branches that were stuck UNDER both wipers, mud in the wheel wells and a bent inner rim ( dually). So this experience has been ridiculous and unacceptable. That said , the Valenti family are good people and they do an enormous amount of good for the community. That makes this review all the more disappointing. If you use the service dept - take pictures of your ride / before and after . Good luck More

Jason Crandall was great! I purchased a Jeep Wrangler from him. I Highly recommend him! I purchased a Jeep Wrangler from him. I Highly recommend him! More

Jason Crandall was a pleasure to work with very accommodating and knowledgeable I have bought vehicles from him in the past and will in the future accommodating and knowledgeable I have bought vehicles from him in the past and will in the future More

My Ram service was quick, easy and everything was explained perfectly by Tylor. I highly recommend. explained perfectly by Tylor. I highly recommend. More

We have been very pleased with the Sales and service teams at Valenti's Group. We just purchased our fifth vehicle and couldn't be happier with our purchase. We have recommended Valenti's as the place teams at Valenti's Group. We just purchased our fifth vehicle and couldn't be happier with our purchase. We have recommended Valenti's as the place to purchase a vehicle to our friends and family and will continue to do so. Thank you Jason Crandall for a great purchase experience and continued support. More