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Valencia BMW - Service Center

Valencia, CA

4.5
443 Reviews

443 Reviews of Valencia BMW - Service Center

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August 20, 2021

Great customer service and commitment to getting it done right. More

by Jodi I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole
Aug 26, 2021 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2021

The staff at the service department are tops, from Elvis to Bob, the service receptionist every is professional and an asset to Valencia BMW. Will always return More

by maryonfrost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis, Bob
Aug 22, 2021 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Valencia BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2021

We were towed to this dealership and received prompt and friendly service from all the staff. Jesse and Matthew were amazing and helped to us to make the best our road trip. More

by goducks.gn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, Matthew
Aug 22, 2021 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

Valencia BMW Service is the best. Friendly, helpful and fast. More

by Cutlerdr2be
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Aug 22, 2021 -

Valencia BMW responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2021

Jesse Colon was my service advisor and helped me from drop-off to pick-up with great service. He kept me informed throughout the duration my car was at the dealer. He was sincere and caring and would rec More

by Demirj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Aug 16, 2021 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2021

I have paid over 4,500 dollars and my check engine light is still on, and my car ran better before I brought my car in to Valencia BMW poor customer service and lack of mechanical professionalism. Not warr More

by agen1zblossom3@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Colon, Robert Perez
Aug 16, 2021 -

Valencia BMW responded

Hi, we strive to provide excellent service to our customers at Valencia BMW. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9111 to discuss what we can do to help.

August 09, 2021

First time at this dealership, routine vehicle maintenance. Service was quick, and I was able to be shuttled to and from the nearby mall while I waited. More

by icu19038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 16, 2021 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2021

Smooth, in-and-out. Jesse was great! There was an unexpected issue during servicing, they took care of it right away, no charge. That's called service and professionalism! More

by sssyippee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 22, 2021 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 05, 2021

Jesse made sure that our needs were met when it took a long time to figure out what was wrong with our car. More

by beckyc1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessee
Aug 22, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 04, 2021

Service was great. Everyone was professional and friendly. Jasmine was very helpful getting my car fixed and provided updates. More

by LizO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
Aug 06, 2021 -

Valencia BMW responded

Lizo, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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