Valencia BMW - Service Center

I was unhappy about the fact that . I just purchased my 2016 328I, which only had 42,000 miles, in April and I had to pay $227 to have the brake fluid done. This should have been taking care of before I pu 2016 328I, which only had 42,000 miles, in April and I had to pay $227 to have the brake fluid done. This should have been taking care of before I purchased the vehicle. I asked for help with problems I am having with the online App. Every feature says that the system is temporarily down for maintenance and I have been getting this message for nearly three months but unfortunately, no one at the dealership was available to help neither of the two visits I had there. This is my second BMW. My 650I was the most beautiful car but was unreliable and needed constant repairs. No BMW’s more for me. When i’m spending the money it cost to drive a BMW I expect the service to be better than what I received from Toyota. More

Our family has been customers of Valencia BMW for over a decade now. We have always been extremely happy with their sales and service teams. They truly provide exceptional customer service in every facet of decade now. We have always been extremely happy with their sales and service teams. They truly provide exceptional customer service in every facet of their dealership. More

Great service, very professional personal friendly staff and fast service, nice and clean environment, thanks again and fast service, nice and clean environment, thanks again More

We bring all 3 of our 750 BMW's to Valencia BMW for service for the last 25 years. That should speak for itself regarding our opinion of this dealership. service for the last 25 years. That should speak for itself regarding our opinion of this dealership. More

My service representative, Robert Perez is the best. He took care of me when BMW charged me for a problem they didn’t fix took care of me when BMW charged me for a problem they didn’t fix More

It's was a great experience at Valencia BMW. Jesse is always nice and cheerful always nice and cheerful More

Outstanding customer service will be returning. Jesus was awesome to work with very helpful and friendly. Appreciate the work done to such an older car. awesome to work with very helpful and friendly. Appreciate the work done to such an older car. More

Jessie is amazing to work with. Quick and easy service. Great deal on an oil change package. Would definitely recommend this dealership to anyone looking to purchase or service a BMW. Great deal on an oil change package. Would definitely recommend this dealership to anyone looking to purchase or service a BMW. More

Excellent Service Manager ExperienceBob understood my Excellent Service Manager Experience Bob understood my situation and tried to get me the best price. Made sure I received Loaner. I just wish they Excellent Service Manager Experience Bob understood my situation and tried to get me the best price. Made sure I received Loaner. I just wish they would clean the car as they did in the years before. This is the second time Had car in for service and received the car back dirty. It was nice in the past to receive it back cleaned inside and out More

Do not add tire protection! Will not cover unless popped, so you could be in the middle of no where. my tire is so bald and it’s not covered even though I pay for it monthly. so you could be in the middle of no where. my tire is so bald and it’s not covered even though I pay for it monthly. More