Back

Valencia BMW - Service Center

Valencia, CA

4.5
444 Reviews

444 Reviews of Valencia BMW - Service Center

Sort by
October 29, 2021

Very Good jobs. Thank you for service and Very fast service n very kindness service More

by Kyung cho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole
Nov 02, 2021 -

Valencia BMW responded

Hi Kyung. We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 26, 2021

Customer service is excellent!The whole team knows Customer service is excellent! The whole team knows exactly what I’m there for. Great job! More

by Jesse1100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Colon
Oct 29, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2021

Always pleased and very comfortable at Valencia dealership. Great staff very friendly and helpful!! Robert was so kind and explained all I should know!! Thank You for my great service!! More

by Pamlacy323
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert ? Sits next to Jesse
Oct 23, 2021 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Valencia BMW! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 19, 2021

Robert Perez was great to work with. He was courteous and helped all my need to service my car. I will come back look for him from now on. More

by han nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Perez
Oct 24, 2021 -

Valencia BMW responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 18, 2021

My experience at BMW Valencia was very pleasant. The staff was very courteous and professional. They have a night drop box so you can drop your car off the day before your scheduled service. They called More

by Geodude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 21, 2021 -

Valencia BMW responded

Hi Geodude, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

October 15, 2021

Cole is very nice and professional to deal with, and the service techs were very accommodating in letting me see the issue first hand. Costly but personally enjoyable to deal with such people. More

by willirat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole, and the tech's who worked on car
Oct 19, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 13, 2021

Great service! Jesse is always professional and courteous. I have had great experiene at this BMW. More

by anitaj0524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Oct 19, 2021 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2021

Service department was able to identify and fix issues that other dealers couldn't, and they didn't try to upsell. More

by SH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 13, 2021 -

Valencia BMW responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2021

When I pick it up after the repair,the engine was dusty and inside the car was also dirty. Repair was very expensive for timing chain/belt,but the service employee, Mr. Schwartz was excellent with his serv More

by vdelossantos41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Schwartz
Oct 12, 2021 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2021

Easy to make an appointment. Convienent location. Upon arrival a service worker directed me to park. As I exited my car the service advisor happened to be at the podium. His desk was close by inside the b More

by r2j95152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rowlands
Oct 11, 2021 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

...
38
...