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Valencia BMW - Service Center

Valencia, CA

4.5
438 Reviews

438 Reviews of Valencia BMW - Service Center

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November 05, 2021

Jasmine was awesome! She keep me up to date as to when my vehicle would be ready. She is pleasant, knowledgeable, and kind. She is a BMW "gem". More

by cathycgeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
Nov 08, 2021 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. We can't wait to see you again, have a great day.

November 03, 2021

Great service. Very knowledgeable. Bob Rowlands in the service department takes care of you. Thanks. More

by a.schuetze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rowlands
Nov 06, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 01, 2021

Jessie, provided friendly, professional service. Up front with pricing and get you in and out. More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Nov 05, 2021 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Have a great day!

October 30, 2021

Excellent and speedy service friendly staff that was very helpful in getting my car down right away More

by dusto2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Nov 03, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 29, 2021

Very Good jobs. Thank you for service and Very fast service n very kindness service More

by Kyung cho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole
Nov 02, 2021 -

Valencia BMW responded

Hi Kyung. We are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 26, 2021

Customer service is excellent!The whole team knows Customer service is excellent! The whole team knows exactly what I’m there for. Great job! More

by Jesse1100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Colon
Oct 29, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2021

Always pleased and very comfortable at Valencia dealership. Great staff very friendly and helpful!! Robert was so kind and explained all I should know!! Thank You for my great service!! More

by Pamlacy323
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert ? Sits next to Jesse
Oct 23, 2021 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Valencia BMW! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 19, 2021

Robert Perez was great to work with. He was courteous and helped all my need to service my car. I will come back look for him from now on. More

by han nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Perez
Oct 24, 2021 -

Valencia BMW responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 18, 2021

My experience at BMW Valencia was very pleasant. The staff was very courteous and professional. They have a night drop box so you can drop your car off the day before your scheduled service. They called More

by Geodude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 21, 2021 -

Valencia BMW responded

Hi Geodude, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

October 15, 2021

Cole is very nice and professional to deal with, and the service techs were very accommodating in letting me see the issue first hand. Costly but personally enjoyable to deal with such people. More

by willirat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole, and the tech's who worked on car
Oct 19, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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