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Valencia BMW - Service Center

Valencia, CA

4.5
445 Reviews
Closed Today
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445 Reviews of Valencia BMW - Service Center

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November 17, 2021

I’ve been going to Valencia BMW for the past 6 years for I’ve been going to Valencia BMW for the past 6 years for my car service. I specifically seek out Service Advisor Jesse to assist me, he’s very hone More

by rbburrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Colon
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November 16, 2021

Great service and fantastic help from Jesse! I was in and out in no time! More

by nmb0948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Nov 21, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

As long as you get the right service advisor, the service department is rock solid. Jesse is the right service advisor! More

by dubpoet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Report | Print
November 15, 2021

Great service! Jasmine G was very kind, informative and helpful! Best experience I’ve had! More

by alfredgonzales1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Garcia , Sydney Thorp
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Nov 19, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 14, 2021

It was really fast, the service members where all super kind and respectful. There was a lot of seating aswell. More

by Aleksan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 17, 2021 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! Drive safe, and we'll see you on the road.

November 12, 2021

All good, very professional, fast service, friendly staff, very clean and organized, highly recommended for sure More

by jiribl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All people
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Nov 16, 2021 -

Valencia BMW responded

Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

November 06, 2021

I’ve used this dealership because of the service department. Unfortunately it has changed. The representative I see is extremely helpful but the rest of the department doesn’t know what they’re doi More

by Dlbartlette1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Colon
Report | Print
Nov 08, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 05, 2021

Jasmine was awesome! She keep me up to date as to when my vehicle would be ready. She is pleasant, knowledgeable, and kind. She is a BMW "gem". More

by cathycgeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Nov 08, 2021 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. We can't wait to see you again, have a great day.

November 03, 2021

Great service. Very knowledgeable. Bob Rowlands in the service department takes care of you. Thanks. More

by a.schuetze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rowlands
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Nov 06, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 01, 2021

Jessie, provided friendly, professional service. Up front with pricing and get you in and out. More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
Nov 05, 2021 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Have a great day!

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