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Valencia BMW - Service Center

Valencia, CA

4.5
438 Reviews

438 Reviews of Valencia BMW - Service Center

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November 24, 2021

Great service. Bill was very caring if my situation. Car was fixed and was and ready for me by 2:00. Very grateful ! More

by Chapmang5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 02, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 20, 2021

Every time I bring my vehicle in for an ou change there’s a leak. More

by cgilliam432@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert and Cole
Nov 24, 2021 -

Valencia BMW responded

Hi, we are deeply disappointed by your experience at Valencia BMW. If you would be willing to give us another chance in the future, please reach out to our General Manager at (661) 200-9111. We would appreciate the chance to turn your experience around.

November 18, 2021

I’ve had my car in here for service 3 or 4 times now. Sometimes for normal maintenance, sometimes for bigger issues. No matter what the reason, Cole Schwartz has always been very helpful and a great comm More

by DaniGrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Schwartz
Nov 22, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

I’ve been going to Valencia BMW for the past 6 years for I’ve been going to Valencia BMW for the past 6 years for my car service. I specifically seek out Service Advisor Jesse to assist me, he’s very hone More

by rbburrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Colon
November 16, 2021

Great service and fantastic help from Jesse! I was in and out in no time! More

by nmb0948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 21, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Great service! Jasmine G was very kind, informative and helpful! Best experience I’ve had! More

by alfredgonzales1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Garcia , Sydney Thorp
Nov 19, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 15, 2021

As long as you get the right service advisor, the service department is rock solid. Jesse is the right service advisor! More

by dubpoet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
November 14, 2021

It was really fast, the service members where all super kind and respectful. There was a lot of seating aswell. More

by Aleksan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 17, 2021 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! Drive safe, and we'll see you on the road.

November 12, 2021

All good, very professional, fast service, friendly staff, very clean and organized, highly recommended for sure More

by jiribl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All people
Nov 16, 2021 -

Valencia BMW responded

Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

November 06, 2021

I’ve used this dealership because of the service department. Unfortunately it has changed. The representative I see is extremely helpful but the rest of the department doesn’t know what they’re doi More

by Dlbartlette1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Colon
Nov 08, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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