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Valencia BMW - Service Center

Valencia, CA

4.5
445 Reviews

445 Reviews of Valencia BMW - Service Center

Sort by
December 27, 2021

Jesus, was great to work with. The service center is very kind and great. Thanks you More

by mrocco502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
December 23, 2021

Very friendly knowledgeable great service rate Valencia BMW 5 stars . Service manager was outstanding thank you More

by carrasco.ramon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
December 22, 2021

Robert was fantastic. Took care of everything. Explained what was wrong and how much it would cost. Upfront and honest. More

by Bryannx21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
December 21, 2021

My overall experience every time I come into the dealership for some sort of maintenance or service has been excellent everyone's very professional courteous and polite I have no complaints More

by Rodney S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
December 15, 2021

Great place to buy a BMW, brought my car for service they were fast and friendly! More

by pmikevopalmdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 16, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Dec 16, 2021 -

pmikevopalmdale responded

pmikevopalmdale@icloud.com

Jul 06, 2022 -

pmikevopalmdale responded

You guys are an excellent dealership Thank you always for a fast and easy service to my 530i BMW

December 08, 2021

Jesse is awesome! He gets me in and out with no BS. My M6 will never go to another dealer! More

by rage350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse in service dept.
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Dec 12, 2021 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 28, 2021

Robert is always professional and friendly. The dealership is always clean and the employees make you feel like family. More

by usa1usa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Perez, Sydney Thorp
Report | Print
Dec 02, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 24, 2021

Great service. Bill was very caring if my situation. Car was fixed and was and ready for me by 2:00. Very grateful ! More

by Chapmang5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Dec 02, 2021 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 20, 2021

Every time I bring my vehicle in for an ou change there’s a leak. More

by cgilliam432@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert and Cole
Report | Print
Nov 24, 2021 -

Valencia BMW responded

Hi, we are deeply disappointed by your experience at Valencia BMW. If you would be willing to give us another chance in the future, please reach out to our General Manager at (661) 200-9111. We would appreciate the chance to turn your experience around.

November 18, 2021

I’ve had my car in here for service 3 or 4 times now. Sometimes for normal maintenance, sometimes for bigger issues. No matter what the reason, Cole Schwartz has always been very helpful and a great comm More

by DaniGrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Schwartz
Report | Print
Nov 22, 2021 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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