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Valencia BMW - Service Center

Valencia, CA

4.5
438 Reviews

438 Reviews of Valencia BMW - Service Center

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February 28, 2022

Great customer service all around. Jesse Colon made it sure that I was aware of the progress in the required service of my X3. The texted video of my car getting worked on in the Servi More

by sgpascual77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
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Mar 03, 2022 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 28, 2022

Thoughtful and polite service allowing me to use a loaner car for the day. Good communication. More

by kjpeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Mar 03, 2022 -

Valencia BMW responded

Hi. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 25, 2022

Robert at service was exceptional. Took care of everything from first email to handing back car when completed. More

by Easy E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT PEREZ
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Feb 28, 2022 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2022

Best customer service. Best service department. Very friendly staff and professional environment. With a good service. More

by Sharona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
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Mar 02, 2022 -

Valencia BMW responded

Hi Sharona, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 23, 2022

great service and quick turn around. appointment easy to schedule thanks for the good experience. More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
taylor
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Feb 26, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2022

They provide awesome customer service and quality workmanship. The work was completed ahead of schedule. More

by Kalen.deering
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
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Feb 24, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 18, 2022

Awesome, great customer service from service department as usual ~. Definitely I will recommend your dealer ! Nice work ! Keep working ! More

by kitchenware77@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
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Feb 24, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 15, 2022

Not bed services n kindness usually. Price over charges. I Changed tire l know market price $481.but dealshop charged $517 More

by Kyung cho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Feb 17, 2022 -

Valencia BMW responded

Hi Kyung, thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9111 to discuss what we can do to help.

February 14, 2022

Jesse and Robert always are good guys I wouldn't see anyone else. Great job guys Ken More

by The best Advisor ever!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, Robert or Heysus,Prez
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Feb 17, 2022 -

Valencia BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2022

Great and friendly service and staff Very happy to talk to staff. My next will be BMW. . More

by Abe.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Kathy
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Feb 15, 2022 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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