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Valencia BMW - Service Center

Valencia, CA

4.5
438 Reviews

438 Reviews of Valencia BMW - Service Center

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July 11, 2022

My service rep is Cole. He has been so attentive when I bring my BMW X5 in for service. I want to thank him for all his help and expertise. I been coming there for the past More

by loribultman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Schwartz
Jul 14, 2022 -

Valencia BMW responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

My service rep was Bill. He was very helpful and has excellent customer service. The waiting area was nice. There were snacks and drinks available. The dealership also pro More

by Aquamariner0319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Parks
Jul 14, 2022 -

Valencia BMW responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2022

Good, clean, excellent service. Everyone was very nice. Free snacks and water while you wait. More

by Sherril
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jul 12, 2022 -

Valencia BMW responded

Hi Sherril, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 09, 2022

Feedback is regarding service department, Robert was amazing. Very knowledgeable and perfect attitude, He listens to your concerns but more importantly, gets the job done! More

by Douglas.cornejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 11, 2022 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 07, 2022

Took my car in for oil change. Christopher was awesome! His attentiveness and concern for the customer’s well being is evident. More

by Torresj17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Rawlin
Jul 08, 2022 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 05, 2022

EXCELLENT Treatment The time they told me that the job was going to take was less, very fast, plus the ride and pick up to the mall was amazing and Thank you for cleaning my car. good Job, More

by albafede5421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Perez. and Drivers too
Jul 07, 2022 -

Valencia BMW responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 01, 2022

I love the excellent customer service that this dealership provide. Jesse and his team made sure the work was done in a timely and efficient way. They were truly amazing. More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Jul 04, 2022 -

Valencia BMW responded

Hello, Thanks so much for the warm recommendation of the team here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2022

I bought 3 cars from here and will buy again in the future, that should be a reason of getting rating from me. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Garcia
Jun 28, 2022 -

Valencia BMW responded

Hello Alex, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 26, 2022

Very pleasant experience, I felt well taken care of. I had to leave my car and they had a loaner for me ready to go within minutes. My agent Jasmine made me feel like family! More

by Rmshaks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
Jun 28, 2022 -

Valencia BMW responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 21, 2022

BMW Valencia performed the service requested in the time promised. The service staff were all friendly and professional. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole
Jun 24, 2022 -

Valencia BMW responded

Hi Denise, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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