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Valencia BMW - Service Center

Valencia, CA

4.5
438 Reviews

438 Reviews of Valencia BMW - Service Center

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September 04, 2022

Fast service. People are friendly, the place is clean, and the drinks area is always clean and filled up. More

by Win
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 09, 2022 -

Valencia BMW responded

Win, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2022

Went in for routine BMW car maintenance. Overall the process was good and the pricing was competitive. The car was repaired same day and working a few hours. Highly recommend for scheduled m More

by jc818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
Sep 03, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Valencia BMW and we hope to be of service again in the future.

August 24, 2022

Nice people, fast service. Got a shuttle to work. All around a pleasant experience. Thank you Jesse More

by Jeff B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Aug 29, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2022

Jesse is the best! Always cordial, hard working, and he tries to get you serviced quickly. He has an eye on details and always determined and focused on getting the p More

by Van1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Aug 29, 2022 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2022

Excellent service. Great advisor-Taylor. Car wash ok. Clean. Was very quick with the service. More

by Luckey3551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 27, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

Thank you Cole for always coming through! ! Your prompt and professional as always. Thank you More

by Pipeline27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole
Aug 26, 2022 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with Cole! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

First time in since 2019. Had multiple needs tended to in less than four hours with original estimate of six hours. Car running great and looks wonderful after BMW detailed ca More

by Dann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 27, 2022 -

Valencia BMW responded

Hi Dann, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Fantastic, best ever! Everyone is friendly, kind & so helpful! Steve H. did a great job on the recall and tire install. Taylor was the best service rep. I have ever wor More

by luvrainbow@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Aug 27, 2022 -

Valencia BMW responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2022

Very helpful, extremely pleasant to work with! Robert answered my questions and got a genius to go over X-7 before we left! More

by annebradley6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 24, 2022 -

Valencia BMW responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2022

Jessie is the go to guy at this dealership. Looks out and takes care of you. More

by Jupiter823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie/Jesus
Aug 23, 2022 -

Valencia BMW responded

Hi, thanks for your praise and kind comments about Jessie. Don't hesitate to call us if you ever need anything. Be safe on the road!

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