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Valencia BMW - Service Center

Valencia, CA

4.5
438 Reviews

438 Reviews of Valencia BMW - Service Center

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November 16, 2022

Valencia BMW and the service Rep Roberto are always so pleasant to work with it. They make sure to take care of all the vehicle problems and make sure you don't have any doubts and fully happy when pickin More

by bflo917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
Nov 21, 2022 -

Valencia BMW responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2022

I've been taking my car to the Valencia dealership for about 5 years. Jesse always takes great care of me there. The car is 8 years old, but in perfect condition due to their regular maintenance. They alw More

by nikkistan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Nov 18, 2022 -

Valencia BMW responded

Hi Nikkistan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 09, 2022

BMW in Valencia is such a good dealership place, because the employees are so friendly. They are doing great job. More

by Leila.iran88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hawking
Nov 17, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 08, 2022

I live in Lancaster and been Valencia BMW customer since 2005 and I never get disappointed by their customer service. I recently brought my X2 for service and service advisor Mr. Perez took good care of me More

by RODC08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
Nov 16, 2022 -

Valencia BMW responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

Jessie always takes great care of all my needs at BMW, best place to buy a car and have the service done!! More

by eatonra5858
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Nov 15, 2022 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 04, 2022

They were very prompt and friendly. The video presentation was very helpful. The service writer was very knowledgeable and friendly. More

by skhaziran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 11, 2022 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 31, 2022

Brought in my X5 in for service. Taylor went up and above ensuring that my vehicle was well taken care of. Make sure you you ask for her, she's extremely kind and patient. She made s More

by A k.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Helda
Nov 08, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2022

Service was great, they even washed my car. Excellent ! I will go back again for service. More

by wcfin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 24, 2022

Robert in service was very helpful. My experience was great. I would definitely use their services again. More

by denisesmith1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 31, 2022 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

The person who checked me in never informed my advisor I was there for my appointment. I had to inquire with someone else that its 15 minutes pass my appointment time. More

by ladyavon25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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