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Valencia BMW - Service Center

Valencia, CA

4.5
438 Reviews

438 Reviews of Valencia BMW - Service Center

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May 16, 2023

I appreciate this dealerships response to my unique situation. The service manager when out of his way to ensure I had transportation back to Lancaster after dropping off my car a day earlier than my s More

by Cwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
May 17, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Great service the only issue was that it took little to long. Since I didn’t have any rental I waited for me car. More

by Beatricedulce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
May 14, 2023 -

Valencia BMW responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

May 05, 2023

Great service, friendly, keeps their commitment to the customer. Christopher and Taylor are both awesome to work with. More

by Krisanderin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher and Taylor
May 07, 2023 -

Valencia BMW responded

Hi Krisanderin, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. If you ever need help, just give us a call. Happy motoring!

May 05, 2023

Service department is always professional. Work with Robert Perez, unfortunately was not in the day I was there, however; Bill helped me immediately and took care of everything. Much appreci More

by garden-thyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL
May 09, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 04, 2023

I purchased my vehicle at Valencia Bmw and complety satisfied with my car. Also Service department at its finest . See Robert , Service Advisor . More

by gabe anaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 07, 2023 -

Valencia BMW responded

Hi Gabe, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Great dealer service, quick response . Service department at its finest. I will always continue to do business. More

by gabe anaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 07, 2023 -

Valencia BMW responded

Hi Gabe, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

As always the experience was very good. Delivered on time and for slightly less than the quoted costs. More

by bill.vrbanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Rowlands
May 05, 2023 -

Valencia BMW responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 25, 2023

They gave us a loaner for 2 weeks, kept us informed of all needed information. Did excellent work and dealt with our warranty company, thank you Jasmine fir all of your help. More

by Nanopilot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Apr 28, 2023 -

Valencia BMW responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 18, 2023

Great service. Prompt and polite Eric the shop foreman was very helpful. Would definitely recommend. More

by Rorunnerrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Zahn
Apr 26, 2023 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Thanks for the recommendation, and have an amazing day!

April 18, 2023

Everything went well and all my questions were addressed with the service advisor with satisfaction. More

by donnab2548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
Apr 18, 2023 -

donnab2548 responded

Everything went well and all my concerns were addressed by the service advisor.

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