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Valencia BMW - Service Center

Valencia, CA

4.5
438 Reviews

438 Reviews of Valencia BMW - Service Center

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June 14, 2023

I love it the attention was excellent I recommend go to this BMW for services and to get a new power machine 💪 thanks BMW of Valencia CA. More

by andrewbracho81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 18, 2023 -

Valencia BMW responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Excellent service advisor like Taylor i would give her 5 stars , very nice compare to my previous adviser . More

by edwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hawking
Jun 15, 2023 -

Valencia BMW responded

Hello Edwin, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Caring, on time, answering questions convincingly we were pleased and happy. We would recommend this dealership to our friends and family. More

by farah133436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 13, 2023 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 09, 2023

I have never had a bad experience at Valencia BMW. Professional, courteous, and thorough. I'm a very happy customer! More

by Joe Whyte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Hawking
Jun 15, 2023 -

Valencia BMW responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2023

All requested service was complete and Bill kept me updated with its progress and offered me a ride or loaner car when it looked to go longer than planned. More

by Mark Fairbrother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
Jun 11, 2023 -

Valencia BMW responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

My wait time at Valencia BMW was about one minute. Bill took care of the paperwork and he was efficient and enjoyable to talk with. The gentleman from Iran that drove me home and also picked me up w More

by lillenberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 11, 2023 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

June 06, 2023

Didn’t help me wit the class action settlement and I was never notified about it. My engine started knocking because it was defective from manufacturer “BMW” and they refused to take responsibility! Ended u More

by florentino cambero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niko
Jun 09, 2023 -

Valencia BMW responded

Hi Florentino, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (661) 200-9111 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 05, 2023

I always have a very good experience when bringing my car into Valencia BMW for service. Great customer service, upfront pricing and easy scheduling. More

by annettechaisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Rawlins
Jun 08, 2023 -

Valencia BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2023

Valencia BMW fit me in last minute and completed the alignment I requested and completed the diagnosis of the strange engine noise that we were experiencing. Overall I am very satisfied with the results More

by richwme90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 05, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 31, 2023

Easy & efficient to make service appointments. Friendly & knowledgeable team members at front desk & service advisers More

by maggiegiacomazzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tsylor
Jun 05, 2023 -

Valencia BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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