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Valencia BMW - Service Center

Valencia, CA

4.6
437 Reviews

437 Reviews of Valencia BMW - Service Center

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July 19, 2023

Waited 1hr vehiclechecknotication wondering if anything was checked $200vehiclechecknotication still on Waited15minltrturnedoff Tech guy very nice More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Jul 29, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (661) 200-9111 for further assistance with moving forward. We hope to hear from you in the future.

July 18, 2023

SERVICE ADVISOR WAS KNOWLEDGABLE AND SRVICE WAS GREAT OFFERED TO BE PICKUP/ WILL RECOMMEND DEALER TO OTHERS. More

by LUKE.LAO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
ROBERT PEREZ /TAYLOR HAWKINS
Report | Print
Jul 26, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 15, 2023

Professional staff to inform me about my car service, they provide shuttle to drop me home and pick me up. Only tea, coffee and water are provided in the Waiting area, other dealerships provide light More

by Peony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jul 20, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

They do not honor coupons sent “just for you” you via email. They do not honor them. I got one for a free battery check and they wanted to charge 200$. Would not test it for free. More

by Ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
Report | Print
Jul 17, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9111. We hope to hear from you.

July 13, 2023

At Valencia BMW the service was fantastic! Thank you! Customer Care was great. We had a great experience. More

by morestivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot the names
Report | Print
Jul 17, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2023

Expedited service with a great personal touch by the staff at BMW Valencia. The service advisor is very knowledgeable. More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Jul 15, 2023 -

Valencia BMW responded

Hi Cesar, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 11, 2023

Expedited service with great the staff at BMW Valencia. The service advisor is very knowledgeable!! More

by kristynn.cloonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert P
Report | Print
Jul 15, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 10, 2023

This is my first time at the Valencia BMW dealership. It was a pleasant experience, Bill Parks was very knowledgeable and friendly and did the job right. I still have to go back to get an air filter repl More

by drhadid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Park
Report | Print
Jul 13, 2023 -

Valencia BMW responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2023

Valencia BMW figured out the problem and was able to provide me with excellent service. More

by Davidrussell33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rawlings
Report | Print
Jul 13, 2023 -

Valencia BMW responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 09, 2023

Nice, professional, friendly, respectful environment and committed to excellence. Service was completed on stated scheduled time. More

by elizabethbassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis O.
Report | Print
Jul 12, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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