Valencia BMW

Polo was a pleasure to work with. He was straight forward and very accommodating. He was exceptionally knowledgeable about the vehicle and very kind along the way. and very accommodating. He was exceptionally knowledgeable about the vehicle and very kind along the way. More

Sean was a wonderful salesperson. He is very knowledgeable about every aspect of the car I was interested in. He returned calls in a timely manner and answered every question I had. I drove 50 m knowledgeable about every aspect of the car I was interested in. He returned calls in a timely manner and answered every question I had. I drove 50 miles each way from Torrance just because of Sean. No pressure, just an honest salesperson. Thank you Sean More

Julius was an exceptional salesperson,I was very impreseed by the way he finilized the price of the car. I highly recommand him for anyone looking for a BMW. impreseed by the way he finilized the price of the car. I highly recommand him for anyone looking for a BMW. More

Both Robert and Gregg were excellent to deal with, no pressure, no bs, just tried their best to get me into the car I wanted. It tied the best car-buying experience I have ever had (the other being inte pressure, no bs, just tried their best to get me into the car I wanted. It tied the best car-buying experience I have ever had (the other being internet purchase of a 2003 Honda Civic, which was a similar experience). I wish the other four car purchases I've made over the last 22 years were that pleasant. Even Mickey, who really wanted us to buy the maintenence agreement and we had to disappoint, was ok (just kidding, he was nice, too, and I know he has a job to do as well, we just don't drive that many miles). I will consider buying from them again, sometime in the next 10 years or so. More

Friendly service. Incredible sales people without any pressure to buy. Very reasonable pricing compared to other dealerships. Clean showroom with a lot of available inventory to choose from. Overall a ni pressure to buy. Very reasonable pricing compared to other dealerships. Clean showroom with a lot of available inventory to choose from. Overall a nice car buying experience. More

I went to the Valencia BMW dealership after my mom had a great experience buying her car from them in Oct. 2010. I went in with the hope of getting a CPO 328i in blue. I called ahead that morning and spoke great experience buying her car from them in Oct. 2010. I went in with the hope of getting a CPO 328i in blue. I called ahead that morning and spoke with Johnny. He was very friendly and helpful. He asked great questions to get a feel of what I was looking for before I arrived. When I got there he had two blue models picked out and ready to drive. After much internal debate (I couldn't decide on the interior color I liked more) he was able to get me the amount I wanted for my trade in and got me a great deal on my dream car! I am thrilled with the whole experience and the car is exactly what I was looking for! I will definitely recommend Valencia BMW to my friends and family! More

Contacted Sean Crawford from hearing the radio BMW lease advertisement. When I arrived at the dealership, Sean had the model and color I had discussed over the phone parked and ready to test drive. After te advertisement. When I arrived at the dealership, Sean had the model and color I had discussed over the phone parked and ready to test drive. After test driving the car, I decided I wanted a different color. Sean located the color I wanted, same model and equipment as the test car I drove. I received a fair trade-in on my car and a very competitive price for the new car. Dealing with Sean and Valencia BMW as a whole was the best car-buying experience I have ever had in my car-buying experience. Professional, courteous and responsive to all my questions and concerns, I will definitely recommend Sean and Valencia BMW to any of my family members, friends and coworkers who might be interested in purchasing/leasing a BMW. More

I really was not planning on buying a new car that day. I do not live in the area so I just stopped by while I was in Valencia. They actually had the car I wanted so I was going to see what they wanted fo I do not live in the area so I just stopped by while I was in Valencia. They actually had the car I wanted so I was going to see what they wanted for it and had them go ahead and give me a price on my car as a trade in. My husand was not with me so I worked with Brandon on my own. I was texting my husband with the offer they gave me. It was not that back and forth type of thing at all. I appreciated that. They gave me a great price on my trade in and a good deal on the new 5 Series. Being a woman I really appreciated the way I was in treated in every way. I came home and told my daughter to call Brandon to help her locate the car she had been looking for. Justin in finance was very sweet. I think we bonded. Lol Yes I would send friends and family to this dealership anytime. More

Hamid was a true pleasure to work with. The whole time I never felt pressured. Hamid really went out of his way to get me top dollar for my trade in. The atmosphere at the dealership was low stress compared never felt pressured. Hamid really went out of his way to get me top dollar for my trade in. The atmosphere at the dealership was low stress compared to other dealerships I have bought from. I would definitely buy from Valenci BMW and especially Hamid again. More

I want to explain the ratings for "friendliness" and "overall experience." If the rating was based solely on Hamid, it would have been 5 across the board -- Hamid was amazing! He is "friendliness" and "overall experience." If the rating was based solely on Hamid, it would have been 5 across the board -- Hamid was amazing! He is by far the most pleasant salesman with whom I have ever worked! He was easy to talk with, knowledgeable, warm, funny, very patient, and as helpful and acoommodating as can be imagined. However, Mickey was so unpleasant I almost walked away. If Hamid had not been sitting in Mickey's office with me, I think I would have walked (even though I was getting a fabulous deal on exactly what I wanted). Mickey was dismissive, cold, humorless, spoke so rapidly that if I hadn't asked him (repeatedly) to slow down, I would not have understood any of his scripted information. He seemed resentful when I asked clarifying questions -- he just wasn't nice. Interestingly, when I returned a couple hours later with my checkbook, which I had not brought with me because I hadn't intended on purchasing on that day, he was a more civil, almost pleasant and friendly. But the fact that he wasn't nice to me until I was handing him a check for $20,000.00 seems pretty unforgiveable for someone working in sales -- just because he isn't out there on the floor doesn't mean he isn't part of the sales experience. Fortunately, the experience with Hamid was so wonderful that in the long run, I am sure I will forget the negatives. More