Valencia BMW

My husband and I decided that it's time for us to get a new car. We had been shopping around for a week or so but we didn't have any luck at any of the other BMW dealer ships. In fact we went into one a new car. We had been shopping around for a week or so but we didn't have any luck at any of the other BMW dealer ships. In fact we went into one dealership beforehand and we had an awful experience. We decided to pay a visit to the BMW Valencia dealership. Thank goodness we did. As soon as we walked in we were approached by Mr. Wallie Dalgan. He welcomed us in and gave us his full attention. We began conversing about what we are looking for and with what budget we can work with. Mr. Dalgan told us not to worry and that he is going to do what ever it takes to get us the deal we are looking for. Eventually, we came to a deal, a deal that is more than we could have asked for!! He stuck to his word and made it all work out for us. It was a pleasure working with Willie. He really makes you feel comfortable and he is very attentive to his customers needs. Everyone knows that purchasing a car is a long process, but dealing with Willie made the time fly by and everything went smoothly. He really connects with his customers and gives them all he's got. Thank you Mr. Willie Dalgan for your honesty and hard work! I will make sure to sent everyone I know who needs a car to see Willie. More

Yesterday, I was without the car of my dreams. Today, my dream came true! I walked into Valencia BMW thinking I would never be able to attain the car I was hoping for, but I figured it wouldn't hurt to dream came true! I walked into Valencia BMW thinking I would never be able to attain the car I was hoping for, but I figured it wouldn't hurt to poke around and kick a few tires. I generally steer clear of dealerships because I hate being hounded by over-zealous salespersons. However, I was approached by Willie Dalgan, and I was impressed with his professionalism and, for a lack of better word, "non-salesman attitude". He was friendly and when I told him I didn't have the money, nor the credit, to attain any cars that day, he didn't turn away and become unhelpful. In fact, he did the opposite and immediately made me realize he wanted me as a customer regardless of my situation. Willie began probing a little into my situation and because of his knowledge and experience, was able to make me a promise. He promised he could get me into the car I wanted, at the price I wanted, and because I would be in my new car today, the only problem I was going to have that day was figuring out how to get my old car back home! Willie came through with everything he said! It was amazing... Now, all I have to do is figure out how to get my old car back home! I am coming away from my experience at Valencia BMW with two new things: 1) a new attitude towards dealerships and salesman and 2) the car of my dreams! Thank you for everything Willie. More

ONE OF THE BEST SERVICE I HAVE EVER BEING HAD. SPECIAL THANKS TO SALES REPRESENTATIVE NAREK DAVTYAN FOR HIS HELP AND ALL ADVICES. THANK YOU!!!!!! THANKS TO SALES REPRESENTATIVE NAREK DAVTYAN FOR HIS HELP AND ALL ADVICES. THANK YOU!!!!!! More

Willie provided me with a great car buying experience. He was very patient with me as I took my sweet time in deciding on which car to get, haha. He understands that this is a huge purchase for me and wanted was very patient with me as I took my sweet time in deciding on which car to get, haha. He understands that this is a huge purchase for me and wanted me to be as comfortable as possible. He paid attention to my needs and wants and chose a few cars that he thought I would like. He was TOO GOOD because it made my decision even harder, haha. But really though, he did a great job and a felt totally at ease the whole time. He was very knowledgable and MOST IMPORTANTLY a NO B.S.salesman. Not one of those fast talking grease xxxxx that you HOPE you dont run into when buying cars. I am a salesman myself and I appreciated the way he treated me. Very respectful and confident. About the car. I ended up choosing a red 2008 BMW M3 sedan. I have been dreaming about owning an M3 for years. I saw the ad on cars.com and the price seemed right so I headed out to take a look. After 2 test drives and driving a few other cars I was sold. It was like a dream come true. I wasn't planning on buying that day but I had done my homework and realized that I had to take this deal. It had the luxury package, tech package, and most importantly it was a 6 speed manual. It hit every one of my requirements. This car has everything. Navigation, heated seats that MASSAGE your back if you press a button, DVD, sirius radio, automatic retractable side mirrors (which is great because my drive way is SOO narrow),the list goes on... It had around 56k miles on it which wasnt bad for an '08. And it was priced right at just under 32k. I wish I would have gotten more money on my trade in but my 2006 Acura TL had some body work that needed to be done and was in fair to poor condition. They gave me 6 for it. I tried to get them to come up to 7 but they wouldnt even come up to 6500 and told me that they didnt REALLY NEED to sell the M3 because the they had it scheduled to be sold back to the corporate whole saler the next day. I wasn't too sure about that... I wanted to call xx but decided not to create an uncomfortable situation. Willie had been honest with me the whole time so he probably was telling the truth but a part of me thinks it was a tactic to pressure me. The financing was a piece of cake and Willie presented me with 3 very nice options. I ended up putting some extra cash down and spreading the payments over 72 months. I was susprised that even with my average credit they could finance me for that long. But, they did and I am happy with my monthly payments which are under $340 per month. Overall I am VERY happy with the car and felt the price was excellent. Willie is a great salesman I highly suggest you ask for him if you appreciate a NO B.S. salesman who respects you. I am a younger person and I have done well for myself. Sometimes I run into older guys who treat me like a punk kid when it couldn't be further from the truth. Willie never once made me feel like that. I was treated with friendliness and straight forward respect from the very beginning. The paperwork and warranty session was done with a different guy. I don't remember his name and its probably a good thing for him. He was great with my paperwork and getting all the processing done. He even stayed till midnight to get it all done. HOWEVER, he tried selling me an expensive extended warranty thru western general that was very sketchy to say the least. Right off the bat he started hinting that I would want to protect my car because it was sooo nice and blah blah blah. I knew exactly what he was doing from the start. Eventually he handed me some flim flam brochure that high lighted the main parts of what the warranty covered. Now, I had done my HW on this and was more than prepared. He, on the other hand seemed clueless. Every question I asked was met with a vague answer that really didn't clear anything up. My main problem was that it looked as if the warranty didn't cover my transmission which was a manual. He told me of course it did, but after showing him he seemed irritated and told me to go out and ask one of the service guys in the shop. So, i wandered out there and found someone who looked at me like I was an alien when I asked him. SO, i went back and told the guy I would need to see the contract and all the documents associated with the warranty. He told me that he couldn't print that stuff out until I had signed the contract and it was processed. In other words, he wanted me to sign a contract with out knowing the details of all the terms. I asked him about some different warranties out there like "Easy Care" and he told me "they dont cover anything." What? I said. What does that mean? It seems to me here that they have 4 levels of coverage that does everything your warranty does and more. He just basically ignored me and we decided I wouldn't be buying his warranty. He was a nice guy with a good sense of humor but totally unprofessional and not up to speed with his knowledge of warranties. I ended up going to Beverly Hills BMW and buying their warranty which was through EasyCare. Overall it was a positive experience. I give it a 4 out of 5 and I give Willie 5 out of 5. I would highly reccomend Valencia BMW to anyone who wants to have a GREAT experience buying their new or used car. Great job Willie! I absolutely love my M3! Oh and i forgot to mention that it came with a 60 day unlimited miles warranty. Which made me feel a little more at ease. Buying from a corporate BMW dealership has plenty of perks like that. More

Excellent service, attention to detail, and willingness to get a deal done. That's what a dealer should be all about, getting a deal done. to get a deal done. That's what a dealer should be all about, getting a deal done. More

I submitted the request for new BMW X6 and got respond back with timely manner. I answered all the questions and got respond back to proceed the process on the new car. We dealt all required documents thr back with timely manner. I answered all the questions and got respond back to proceed the process on the new car. We dealt all required documents through online before come to sign the paper. This is the way to do business. I know what I want so no need to do hassle dealing back and forth. Got my new car the following day. I would recommend all my friends to come here first. Sean Crawford is a very nice person to dealt with. More

Willie Dalgan is simply great. He treated me with the utmost respect and professionalism. No pressure sales! I had a great experience at the dealership. utmost respect and professionalism. No pressure sales! I had a great experience at the dealership. More

It was a pleasured experience to deal with Willie Dalgan,in a way that he do what he say, the transaction went smoothed, no delaying tactics liked other dealers does. Willie is very professional and Dalgan,in a way that he do what he say, the transaction went smoothed, no delaying tactics liked other dealers does. Willie is very professional and trustworthy. More

I just bought a certified used 135I from Willie Dalgan. He worked very hard to satisfy my needs and gain my business. Even after taking delivery of the car, Willie continued to help me by finding a replace He worked very hard to satisfy my needs and gain my business. Even after taking delivery of the car, Willie continued to help me by finding a replacement key that was missing the day I picked up the car. I recommend doing business with this dealership, and with Willie. More

Valencia BMW delivered exceptionally great service. We worked with Sales Manager Gary and the staff, Willie, Sammy and Hamid. Everyone was friendly and easy going. Highly recommend this particular dealers worked with Sales Manager Gary and the staff, Willie, Sammy and Hamid. Everyone was friendly and easy going. Highly recommend this particular dealership. They certainly gain a customer. Job well job! More