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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.6
877 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 877 reviews

July 20, 2023

Making the service appointment was simple and easy. The service technician was Very courteous & professional More

by clewis6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Garcia
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Jul 24, 2023 -

Valencia BMW responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 19, 2023

He was nice and kind. He often reached out to me for updating my car. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Jul 26, 2023 -

Valencia BMW responded

Julie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 19, 2023

Waited 1hr vehiclechecknotication wondering if anything was checked $200vehiclechecknotication still on Waited15minltrturnedoff Tech guy very nice More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Report | Print
Jul 29, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (661) 200-9111 for further assistance with moving forward. We hope to hear from you in the future.

July 19, 2023

We have great services during this visit. Bob Rolands is knowledgeable and made us feel welcome to BMW Valencia. He has texted me when my BMW is ready and it runs great. Thanks you. More

by n97hnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rowlands
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Jul 26, 2023 -

Valencia BMW responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

SERVICE ADVISOR WAS KNOWLEDGABLE AND SRVICE WAS GREAT OFFERED TO BE PICKUP/ WILL RECOMMEND DEALER TO OTHERS. More

by LUKE.LAO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
ROBERT PEREZ /TAYLOR HAWKINS
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Jul 26, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 15, 2023

Professional staff to inform me about my car service, they provide shuttle to drop me home and pick me up. Only tea, coffee and water are provided in the Waiting area, other dealerships provide light More

by Peony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jul 20, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

At Valencia BMW the service was fantastic! Thank you! Customer Care was great. We had a great experience. More

by morestivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot the names
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Jul 17, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

They do not honor coupons sent “just for you” you via email. They do not honor them. I got one for a free battery check and they wanted to charge 200$. Would not test it for free. More

by Ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
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Jul 17, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9111. We hope to hear from you.

July 11, 2023

Expedited service with a great personal touch by the staff at BMW Valencia. The service advisor is very knowledgeable. More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jul 15, 2023 -

Valencia BMW responded

Hi Cesar, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 11, 2023

Expedited service with great the staff at BMW Valencia. The service advisor is very knowledgeable!! More

by kristynn.cloonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert P
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Jul 15, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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