Valencia BMW

I had a great experience working with Mazen at Valencia BMW. He clearly explained all the features of the car and financing/warranty options. The day after I bought it, I discovered a piece of trim that ha BMW. He clearly explained all the features of the car and financing/warranty options. The day after I bought it, I discovered a piece of trim that had snapped off prior to the purchase. He asked me to come in and the service department and they are looking into it now. Overall, very happy. More

Very friend, easy to work with. Had the car which we were looking for. We travel and wasn’t disappointed Had the car which we were looking for. We travel and wasn’t disappointed More

"Chris G was super helpful in explaining all the lease options and made sure I understood everything. The whole process was smooth, and I'm really happy with my new lease!" options and made sure I understood everything. The whole process was smooth, and I'm really happy with my new lease!" More

I went into buying a car with low expectations for a good buying experience. This was the first time I have had a great experience, sales person was on top of everything, car was extremely clean and matched buying experience. This was the first time I have had a great experience, sales person was on top of everything, car was extremely clean and matched the pictures. Quick transaction! More

Amazing, prompt, and professional customer service from Valencia BMW's team. We worked with Sam and Greg to purchase a used car over the busy Labor Day weekend. They moved quickly to make the whole process Valencia BMW's team. We worked with Sam and Greg to purchase a used car over the busy Labor Day weekend. They moved quickly to make the whole process seamless and were flexible and easy to work with. 5 stars. More

Great people make a great experience, every time we go to this dealer for service this dealer for service More

I didn't have the best experience here. I had a very easy sale ready for any salesman and was assigned a salesman whom I feel didn't take any extra steps to make a customer satisfied includ I had a very easy sale ready for any salesman and was assigned a salesman whom I feel didn't take any extra steps to make a customer satisfied including after sale outreach. I came to dealership for a scheduled appointment and within 20 minutes I agreed to the sale of that car. I was at the dealership for 6+ hours waiting for finance to complete purchase just to be told the bank is now closed and I'll need to handle within 5 days because they let me take the car home anways. Dealing with my salesman and finance was also a terrible experience. Multiple calls, outreach, emails unanswered with a simple "go figure it out" yourself attitude. I expected way more for such a fast/easy sale but as soon as I left that dealership the first time, I was not a priority anymore. I do not recommend this dealership. More

I was finishing up a long road trip back to my home in Redondo Beach when I got a puncture on the freeway and needed to be home that night. Despite it being very late in the afternoon, when my tow truck p Redondo Beach when I got a puncture on the freeway and needed to be home that night. Despite it being very late in the afternoon, when my tow truck pulled up to the dealer, the Valencia service team was able to squeeze me into their schedule to replace my tire and get me back on the road in an hour. I am forever grateful!!! More