Valdosta Nissan
Valdosta, GA
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This the absolute worst place to purchase a car and definitely the absolute place to get your car serviced. When you purchase a car one price will be listed on the window but once all the paperwork is definitely the absolute place to get your car serviced. When you purchase a car one price will be listed on the window but once all the paperwork is done, the price is jacked up a whole lot more. Not due to the fees but because they changed the actual price of the car. DO NOT TRUST THE SALES MANAGER! In addition, the service department is a joke! They have no clue what's going on and don't even complete all the service you asked for on your car. The manager, Charles, is the real joke. Where did Nissan find him at? He is lazy and incompetent. I will be selling my car soon and not ever buying another Nissan simply because I don't want to have to deal with Nissan Valdosta. Beware and purchase your car from somewhere else! If I could have given zero stars I would have! More
I bought a vehicle from sales associate Glen. He was very pleasant and personable. I love that he was a man of faith and that truly showed in his humble personality. I will say I haven’t had the He was very pleasant and personable. I love that he was a man of faith and that truly showed in his humble personality. I will say I haven’t had the best experience with the service department. They are not very pleasant and tried to charge me to look some of my concern after only buying the vehicle a couple months ago. They draw you in with free oil changes for life and the prices of the other routine maintenance are pricier than other service centers, must be trying to compensate for the free of charge services. More
I would not trust the used car manager nor the finance manager. I had seen this listed for the below Silverado at their location. I got a call from Ms Nicky regarding my inquiry. I called her on Friday manager. I had seen this listed for the below Silverado at their location. I got a call from Ms Nicky regarding my inquiry. I called her on Friday morning 03/15/2024 @ 10:30 AM. I stated to her because of the price listed on the website that it was $27650.00. I stated to Ms Nickey, would you take $26500 out the door tags, title, and taxes included. I also stated I was pre-qualified for financing at a certain percentage. She stated I will call you back, within 20 mins I received a call back stating that they would do the $26500 out the door and I reiterated that was tag, title, taxes, and doc fees. She stated that was correct. I drove from Bainbridge to Valdosta and was there at 4:00 PM. I was working with a different sales person since Ms Nicky was not available. After the test drive, the gentleman grab the folder. I stated I worked it out for $26500.00 out the door and he stated that is what was listed on the folder and Ms Nicky and another manager signed off on it. However, when it went over to finance, the gentleman came over and stated the car is worth $29761.00, with Taxes came to $32,361.00 and with down payment came to $26651.00. Also they didn't use my Pre-Qualified terms and percentage rate they ran with their own lenders. They charged a higher tax rate than the Ford Dealership and their doc fees were higher. They stated they didn't know what the price was and I stated I had brought all of the information along with my Pre-Qualified Approval and they still would not honor my price that I had. The Used Car Manager stated I put the price on there but it was not $27761. It was on there for $29761. I stated no to look at the printed pages I brought with. They were not going to honor the price and they stated well you get the 3 year 36000 mile warranty. I was like no one asked me if I wanted it, they just assumed and added it into the price. They didn't ask me if I wanted free oil changes for life, they assumed I wanted it. I live in Bainbridge and that would not benefit me and I do my own oil changes. This was a total scam they pulled here and I would not trust the Finance Manager nor the Used Car Manager as far as I could throw them as they a liar and scammers. I am not doing this to get the business of the truck, I am putting this out there as a caution to everyone that they will scam you. They can keep the truck because that truck is not worth that type of money. More
We decided to give Valdosta Nissan a third chance due to a complete change in management and staff. However, it turned out to be a joke—a shady business. The vehicles had incorrect window stickers, leading a complete change in management and staff. However, it turned out to be a joke—a shady business. The vehicles had incorrect window stickers, leading to inaccurate prices. The salesman insisted on test drives but refused to disclose prices. Our credit was unnecessarily checked over twelve times in one week. They kept us at the dealership for a whole day, only to mention the owner's connections in the bank. They attempted to push us into the most expensive truck, negatively impacting our credit scores. Another dealer advised us to lock our credit accounts due to excessive inquiries. To add to the absurdity, the new sales manager, Chuck, suggested we stop paying on our Nissan vehicle and let it get repossessed, sharing his own credit history. Despite attempts to rectify the situation, we've decided never to return. I'll caution others against this place indefinitely. This place is and has ALWAYS been shady. I think even with new management it’s WORSE. I’ve never been to a dealership that accidentally puts a Nissan Rogue window sticker on a Nissan Frontier. Then to try to pass it off by saying “oh we have new staff mistakes are made”. No, this is MONEY and CREDIT this isn’t something that you “accidentally” do. YOU ALL KNOW what YOU’RE DOING. I don’t care how many sets of veneers are walking around up there. Or if you as a sales manager allowed your vehicle to get repossessed and were still able to buy a new vehicle it doesn’t matter. That’s not how you conduct business. Don’t do business with this place. Save yourself the time, money, terrible advice, and headache. I’m so done with these people that I don’t even care for the “free” oil changes (which if you read your contract totals to about $5k in an extra charge for this LOL). I’ll pay a mom & pop store to change my oil from now on. Shady disgusting business. No, “what the conversation should have been” can rectify this. Sorry, it’s too late. More
I dropped my SUV off on 8-11 for battery drain issues SUV would charge and few hours later not start. Battery and Alternator tested good at Advance, AutoZone, and at the Valdosta Nissan Dealership.. Te SUV would charge and few hours later not start. Battery and Alternator tested good at Advance, AutoZone, and at the Valdosta Nissan Dealership.. Technician came to Lobby and stated both Battery and Alternator tested good. he needed to run more tests. Hours later I get a call and the Technician stated that a Door Actuator was the problem. They have part in stock and it would cost $428 for parts and labor. I was happy! "Go ahead and fix it"! Next day, I go to pick up my vehicle and it would not start. The service rep stated that I need a new Battery. The same problem still exist with your vehicle when you brought it in. I'm in total SHOCK and dismay! I'm out of $428 that I paid to Valdosta Nissan to correct the issue with my vehicle that they ensured me was the fix. Now I need to go purchase a $250 battery to put in my vehicle. the problem with that is my battery is still testing good . Now, I will be out of pocket for a New Battery that I don't need. My POINT is: Diagnosed or Misdiagnosed my SUV the 1st time at the tune of $428. should I hire an Arbitrator/Attorney? I need to be compensated!!! More
Great place to get your vehicle serviced! We bought our new Nissan Rogue from Valdosta Nissan, and are looking to buy a Murano next! Highly recommend! new Nissan Rogue from Valdosta Nissan, and are looking to buy a Murano next! Highly recommend! More