ValMark Chevrolet
New Braunfels, TX
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394 Reviews of ValMark Chevrolet
I moved to San Antonio 9 years ago, and started a search for a dealership that we be a good and fair and friendly dealership. I found Val Mark, but because of meeting Chris Young, was the reason I continued for a dealership that we be a good and fair and friendly dealership. I found Val Mark, but because of meeting Chris Young, was the reason I continued to do business with him and Val Mark. From the beginning of our business relationship I can not say enough of the attitude and the pricing and the service that Chris delivered with every purchase. I have purchased 4 vehicles from Chris and I am currently in the market for another vehicle and will purchase it with Chris soon. I do not like to buy vehicles because of the rudeness of the salesmen and the abrupt way they have in wanting you to buy today, but I have never in my many years, ever had such sincerity and Chris always has delivered what he said. Val Mark Chevrolet is the way it is because of Chris. I have recommended many to him and everyone has said, Your right, he is really a man of his word and makes you feel you are his only customer.Every time I had a service problem, Chris always called to make sure everything was in working order and the car was doing fine, I had one time where I could not get the suburban to New Braunsfels, and he had my car picked up and brought me a loaner. Never have I ever had any dealership go out of their way to help me. His business and sincere manner is what I want when I have to purchase a car and I will continue to refer many as always to Val Mark. I live in San Antonio, and none of our dealerships compared to the service and the kindness that Val Mark did, and again it was due to Chris Young. Thank you Chris More
I bought one of the first 2009 Chevy Traverse LTs from Valmark in 2008. It has gotten its share of bumps and bruises since then, and everyone at the dealership has treated me like family every time I sto Valmark in 2008. It has gotten its share of bumps and bruises since then, and everyone at the dealership has treated me like family every time I stop by or schedule service. My next car will come from this same delearship - which will be soon. I have 65,000 miles...thanks Valmark. More
Val Mark Chevrolet has serviced my Chevrolet for all 5 years I've been in New Braunfels, and always been courteous, honest and friendly. So it only made sense to purchase my new car from them as well. F years I've been in New Braunfels, and always been courteous, honest and friendly. So it only made sense to purchase my new car from them as well. From sales to service this team of individuals are top notch! More
I would recommend my best friends and even my Momma to use ValMark Chevrolet to purchase their next vehicle. This was our most pleasant car buying experience by far. We initially contacted ValMark abo use ValMark Chevrolet to purchase their next vehicle. This was our most pleasant car buying experience by far. We initially contacted ValMark about a vehicle we found on their website. That vehicle was sold already, but Kirby told us to let him know what we need out of a vehicle, what we want, and then to let him know what our financials look like then he'd find the car that works for us. There was really no hasseling us about stretching our budget this way or that to "drive away in a new vehicle today!". We soooo appreciated the straight forward approach he took. Kirby did exactly as he said. He found us a vehicle we are very pleased with and that fits our budget. ValMark showed us that they are about the customer and not the bottom dollar. We'll gladly use them again & we recommend you do too! More
Best service dept in the area. Always does a good job in taking care of our vehicle maintenance and repairs. Very friendly and always asks questions about the auto and its performance and what we expect fro taking care of our vehicle maintenance and repairs. Very friendly and always asks questions about the auto and its performance and what we expect from it. I would recommend this dealership to anyone looking for the best in service, no matter what brand of car or truck they own. More
I have bought six Chevrolets from Valmark and every time I got a great deal with no hassels. They have always given a very fair price for my trade in. They are upfront with the price without a bunch of bac I got a great deal with no hassels. They have always given a very fair price for my trade in. They are upfront with the price without a bunch of back and forth talking to a bunch of people trying to pressure you into ad ons. I have bought many of other brands from other dealers and I always hate having to deal with the sitting and waiting around to get a good price for your new one and your trade in. But that has never happened to me at Valmark. Two of the trucks I bought they didn't have on their lot but they found the perfect one on another lot and did a dealer trade, so I was able to get their great buying atmosphere. Alot of dealers advertise that they are a " No hassel Dealer", but Valmark truley is a NO HASSEL DEALER. They have the best service department I have ever used!!! Justin Kelley is our service adviser. We still own four of the Chevrolets and they do all of our service work. I own two other brand trucks that I even have them do the service work on. I have had them work on Hummers, Mustangs, Nissans, International, Corvette & GMC. They might not sell every brand but they will work on it. I have told many of friends and customers about Justin's great service skills. He always calls and keeps you up todate on the progress and cost of your repairs. I have never had a surpise when I have picked a truck that there was extra charges that he hadn't told me about. It is nice to have great service after the sale. We just purchased a 2011 HD crew cab dually and love the truck!! I was even lucky enough to have Justin as our salesperson also. So if your in the market for new or used do yourself a favor and avoid the big city dealers & just go to Valmark and have a nice experence before and after the sell. Don't do like one of my employees did and get lured in by a free tv with your purchase & pay way to much and not get enough for your trade. Make sure to go to the service department and meet Justin Kelley so you can see what a great service department is like!!!!!!!! More
Research was done on the vehicle I purchased prior to ordering it. I was given the website and details about the options to choose and I was able to create my own vehicle online. I was then contacted im ordering it. I was given the website and details about the options to choose and I was able to create my own vehicle online. I was then contacted immediately by the dealership to place my order. Upon arrival I was sent a photo of the car and details about when I should pick it up. At arrival at the dealership I was greeted with hugs and all the staff was very professional. I am so happy with my new purchase! More
In February I purchased my second New Silverado from Valmark...they have always worked so very hard for me and any reference that I have sent, to make us feel like the most important customer they have. Valmark...they have always worked so very hard for me and any reference that I have sent, to make us feel like the most important customer they have. They have always worked to make sure that I received the best pricing and financing...Thank you!!! More
I can't tell you how many times they've been there for us (two GM vehicles) and have performed top quality work the first time. Proof of their integrity is that I have a '04 Tahoe that has 162K on it and a (two GM vehicles) and have performed top quality work the first time. Proof of their integrity is that I have a '04 Tahoe that has 162K on it and a '02 Yukon with 299K and they keep the maintenance on these vehicles. Justin have gone above and beyond to make sure only work that needed to be done and at a very competitive price. Thank you ValMark and Justin. Bob Howells More
I have dealt with this dealership and the Chevrolet dealer in New Braunfels before them for over 25 years. I am in outside sales traveling by car Central & West Texas, and New Mexico. Having put 245,0 dealer in New Braunfels before them for over 25 years. I am in outside sales traveling by car Central & West Texas, and New Mexico. Having put 245,000 Miles on my first vehicle, another vehicle with 270,000 Miles, and my present vehicle has 143,000 miles. 658,000 miles without any road side mechanical breakdowns which I credit the service department, because of the preventive maintenance performed over those years. They have always been proactive to make sure my vehicle is always running at top performance. More

