ValMark Chevrolet

I was satisfied with my service. The other dealerships in Austin didn't work with me like the ones in New Braunsfel did. Ray Reyes the dealer was very patient with us and went over a The other dealerships in Austin didn't work with me like the ones in New Braunsfel did. Ray Reyes the dealer was very patient with us and went over all the new features of the car I bought. I think the person you deal with influences your expeience when buying a car. We were happy with our experience. More

Horrible customer service by Shelby in the service department l, didn’t care to help with maintenance and just blew me off. Do not recommend you bring vehicle here for service. Worst customer service. department l, didn’t care to help with maintenance and just blew me off. Do not recommend you bring vehicle here for service. Worst customer service. More

Good and fast service friendly staff quick paperwork. Willing to help and great service overall. Willing to help and great service overall. More

False advertising on the Vechicle information they add additional features that the vehicle doesn't..Sales manager is ripping customer off and even the owners by not letting them know how many customers h additional features that the vehicle doesn't..Sales manager is ripping customer off and even the owners by not letting them know how many customers he has dissatisfied and ripped off under their dealership..Have called the dealership to speak with someone hight send emails,left voice-mail and text still nothing.. More

Maritza was so sweet and helpful! She truly has made me a customer for life! customer for life! More

Came in with approved financing through my bank. Ran credit without permission. Needed to talk to kimo finance manager to get removed since they didn’t have permission. Never called back. Very untrustwo credit without permission. Needed to talk to kimo finance manager to get removed since they didn’t have permission. Never called back. Very untrustworthy. Lost a lifetime customer. But sales person called back to give me kimo’s bs excuses. They tried to say they were soft hits don’t worry which was a lie. That’s not the point. You did not have permission. Not happy can’t trust them. All in all they had to remove and I didn’t appreciate the finance manager sneakily doing this. Just sorry to do behind consumers back. More

Very positive experience with Service Department.....from price to scheduling to completion of work. I found Service Advisor James to be helpful, courteous, explained the process & was generally nice to deal price to scheduling to completion of work. I found Service Advisor James to be helpful, courteous, explained the process & was generally nice to deal with. The shuttle service offered was a welcome bonus. The driver Efram has been with ValMark a number of years, he knows NB well, is a careful driver & was pleasant to chat with. Covid safety protocol is in place, no worries there! I highly recommend this Service Department. More

Recently my car needed to be serviced. It was a pleasant experience to bring my car in and get everything so quickly fixed. All at a reasonable price. experience to bring my car in and get everything so quickly fixed. All at a reasonable price. More

I have bought a Chevy three times and two of my children. It’s a nice place to check out some great cars or trucks. So stop on by and talk to Don. It’s a nice place to check out some great cars or trucks. So stop on by and talk to Don. More

Great People Excellent Service By far the best, most efficient, friendliest, and comfortable vehicle purchase I have experienced. My sales rep, Don, and his sales manager actually l By far the best, most efficient, friendliest, and comfortable vehicle purchase I have experienced. My sales rep, Don, and his sales manager actually listened to me when I told them what I wanted, which is very rare in my past experiences purchasing vehicles. I have had experiences where it has taken days of back and forth negotiations when buying a vehicle, some to the point where I walked away and vowed to never visit that dealership again. Even the gentleman in the financing department was respectful of my time and had me in and out in a short amount of time. If anyone is looking to buy a new or used vehicle, at a dealership staffed with people who actually listen to you, pay attention to your needs and concerns, and respect your time. I would highly recommend ValMark Chevrolet in New Braunfels, TX. Regards, Tony Drabek More