ValMark Chevrolet

The service technician are very rude when I told him I wanted a little change and I told him do not rotate the tires they went ahead and did it and April 3 lugs off and they told me as my fault it’s not r wanted a little change and I told him do not rotate the tires they went ahead and did it and April 3 lugs off and they told me as my fault it’s not right when you tell them what to do and they do what they wanna do you try to talk to the owner the owner don’t care so I would not recommend going back to them for nothing not even to repair your vehicle go somewhere else don’t like to burn their service is much better More

I was satisfied with my service. The other dealerships in Austin didn't work with me like the ones in New Braunsfel did. Ray Reyes the dealer was very patient with us and went over a The other dealerships in Austin didn't work with me like the ones in New Braunsfel did. Ray Reyes the dealer was very patient with us and went over all the new features of the car I bought. I think the person you deal with influences your expeience when buying a car. We were happy with our experience. More

Horrible customer service by Shelby in the service department l, didn’t care to help with maintenance and just blew me off. Do not recommend you bring vehicle here for service. Worst customer service. department l, didn’t care to help with maintenance and just blew me off. Do not recommend you bring vehicle here for service. Worst customer service. More

Good and fast service friendly staff quick paperwork. Willing to help and great service overall. Willing to help and great service overall. More

False advertising on the Vechicle information they add additional features that the vehicle doesn't..Sales manager is ripping customer off and even the owners by not letting them know how many customers h additional features that the vehicle doesn't..Sales manager is ripping customer off and even the owners by not letting them know how many customers he has dissatisfied and ripped off under their dealership..Have called the dealership to speak with someone hight send emails,left voice-mail and text still nothing.. More

Maritza was so sweet and helpful! She truly has made me a customer for life! customer for life! More

Came in with approved financing through my bank. Ran credit without permission. Needed to talk to kimo finance manager to get removed since they didn’t have permission. Never called back. Very untrustwo credit without permission. Needed to talk to kimo finance manager to get removed since they didn’t have permission. Never called back. Very untrustworthy. Lost a lifetime customer. But sales person called back to give me kimo’s bs excuses. They tried to say they were soft hits don’t worry which was a lie. That’s not the point. You did not have permission. Not happy can’t trust them. All in all they had to remove and I didn’t appreciate the finance manager sneakily doing this. Just sorry to do behind consumers back. More

Very positive experience with Service Department.....from price to scheduling to completion of work. I found Service Advisor James to be helpful, courteous, explained the process & was generally nice to deal price to scheduling to completion of work. I found Service Advisor James to be helpful, courteous, explained the process & was generally nice to deal with. The shuttle service offered was a welcome bonus. The driver Efram has been with ValMark a number of years, he knows NB well, is a careful driver & was pleasant to chat with. Covid safety protocol is in place, no worries there! I highly recommend this Service Department. More

Recently my car needed to be serviced. It was a pleasant experience to bring my car in and get everything so quickly fixed. All at a reasonable price. experience to bring my car in and get everything so quickly fixed. All at a reasonable price. More

I have bought a Chevy three times and two of my children. It’s a nice place to check out some great cars or trucks. So stop on by and talk to Don. It’s a nice place to check out some great cars or trucks. So stop on by and talk to Don. More