Vacaville Honda

Lost the key to my rims. Eric from parts ordered a new key for my rims. 30 days later, no key. Another 30 days later, no key. I called today and parts asked if I could bring Eric from parts ordered a new key for my rims. 30 days later, no key. Another 30 days later, no key. I called today and parts asked if I could bring my car in to determine the correct key size before ordering. I was transferred to Eric, he picked up but then transferred me to voice mail. WOW! The service dept is on the ball. The sales department is also on point. But this one experience with parts is disappointing. More

Won't be coming back on this dealership. Service was awful. If you guys don't believe these one star reviews, be my guess and try it yourself. And if you do, please write a review about your experience awful. If you guys don't believe these one star reviews, be my guess and try it yourself. And if you do, please write a review about your experience on this dealership so that we as a community can avoid this kind of horrible experience. More

Had 50,000 mile service on Thursday prior to trip and after driving about 20 miles tire check sensor light came on. We tried adding air and were out of town. Very disappointed because somehow during ma after driving about 20 miles tire check sensor light came on. We tried adding air and were out of town. Very disappointed because somehow during maint it must have been triggered. Sloppy work. Service was over 400$. More

Terrible experience Hugh upset on service from the advisor. $2450 for timing belt replacement. then i receive a call from the service adviser then it increase by $585 bec Hugh upset on service from the advisor. $2450 for timing belt replacement. then i receive a call from the service adviser then it increase by $585 because of an oil leak. Internet list the timing belt replacement for a 2012 honda accord as $600- $1000. Adviser insisted that i do the service then list the service as customer request, unethical. I will not be using Vacaville Honda again and would caution anyone from using them More

These people are xxxx Salespersons are rude, Cynthia raised her voice when i didn’t accept her quote, told me i was declined from buying a car there. Pressured me into eith Salespersons are rude, Cynthia raised her voice when i didn’t accept her quote, told me i was declined from buying a car there. Pressured me into either buying a car and she can talk to her boss to remove the declined status or i can leave. Garbage attitudes - I wouldnt recommend this dealership to my worst enemies. Buyers beware- do you homework- get a better deal elsewhere. More

Great sales experience! I've bought 3 vehicles from Vladmir, the sales consultant. He has always been very professional. I highly recommend him. Financing was easy (cash deal I've bought 3 vehicles from Vladmir, the sales consultant. He has always been very professional. I highly recommend him. Financing was easy (cash deal) and in and out in no time. B.Nelson More

5-30-17 called for my 80 year old mother in law Mom ,had not had any dealings with auto deal since her husband past away, so l called ahead and received a price. They treated mom with such great res Mom ,had not had any dealings with auto deal since her husband past away, so l called ahead and received a price. They treated mom with such great respect , kindness and care, after dropping off her car they drove her back home and picked her up when they promised to.timing chain water pump and all drive belts done.and for less money than Quoted about 100 .That's not found to much .all should feel good thanks Wayne all @ vacaville Honda More

Rude salesman Not at all accomodating. Spoke rudely. Didn't bother to look up car info before telling us there was no wiggle room for negotiation. Bummed to see suc Not at all accomodating. Spoke rudely. Didn't bother to look up car info before telling us there was no wiggle room for negotiation. Bummed to see such a lack of customer service. More

DON'T WASTE YOUR TIME Glenn the finance manager is an arrogant a**hole. He has a very condescending tone and he seems very miserable. Screw you Vacaville Honda. Oh and Mike Glenn the finance manager is an arrogant a**hole. He has a very condescending tone and he seems very miserable. Screw you Vacaville Honda. Oh and Mike, you're no better....... More

I will Never, Never, NEVER go to Vacaville Honda again. Customer service is very POOR. Sales Managers and Services Manager are the WORST. They don't care about you or your vehicle. Very unprofessional Manag Customer service is very POOR. Sales Managers and Services Manager are the WORST. They don't care about you or your vehicle. Very unprofessional Managers. More