VIP Honda
North Plainfield, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Customer service and my salemen The last time I bought a Honda was in the 80,Sao we decided to go back to them! The customer service and help I received from JOSE AT VIp was outstand The last time I bought a Honda was in the 80,Sao we decided to go back to them! The customer service and help I received from JOSE AT VIp was outstanding! CUstomer SErvice is huge in today's world ! AND YOU OFTEN DO NOT RECIEVE IT! I I DO NOT remember everyone's name but everyone I dealt with was outstanding! I give JOse 10 stars and would recommend him to all my family and friends! Thank you for your service. More
Second Honda David O was pretty good to my daughter when she got a new CRV. So I went back to him for my Ridgeline and gave me a good deal David O was pretty good to my daughter when she got a new CRV. So I went back to him for my Ridgeline and gave me a good deal More
Purchase a Honda CRV Touring I walked into the dealership and saw Jose Hernandez with a smile on his face. I told him that I wanted the CRV and he showed me several options. He w I walked into the dealership and saw Jose Hernandez with a smile on his face. I told him that I wanted the CRV and he showed me several options. He was very knowledgable about the different models and did not push me to any specific one. Once I decided I wanted the Touring, we went for a test drive and that was it. Jose gave me the specific details about many of the aspects of the car, as well as the highlights. In no time, I was signing my name on the dotted line because of Jose. Tonight I picked up my car and he took the time to show me more of the interior functions. All of the additons I wanted on the car were done and everything went smoothly. I cant stress enough about Jose's kindness, patience and knowledge of the car. Thank you Jose!!!! I will be telling everyone about my wonderful experience with VIP Honda and Jose. I hope his manager and the dealership knows how fantatic he is. Karen More
Good Customer Service Just bought a Used 2013 Pilot last month and Jose Fernandez helped me with the purchase and all the paperwork. He provided an excellent customer servi Just bought a Used 2013 Pilot last month and Jose Fernandez helped me with the purchase and all the paperwork. He provided an excellent customer service! Due to NJ DMV limitations, the VIP Honda could not provide me with temporary license plates that last more than 20 days and for State of Virginia, where I live - this is not enough time to receive and process the registration and send the new plates. So, I have to ask Jose for more help and he reached KELLY KHATIB. I was impressed by her Exceptional Customer Service!!! She took a complete ownership of my problem and contacted me back to follow up and see if it has been resolved! Thank You! Todor Nikolov Glen Allen,VA More
What a deal - ER I have enjoyed leasing many Hondas from VIP over the past 10 years. The sales team respects the customer's goals and accomodates them very well....wit I have enjoyed leasing many Hondas from VIP over the past 10 years. The sales team respects the customer's goals and accomodates them very well....within reason of course. The Sales person coordinates smoothly with the other dealership functions (finance, administration, etc.) for a pleasant purchasing experience every time. Drew Thompson More
New car leased Great experience trading in previously leased vehicle and then leasing 2 new ones. Franklin was an excellent salesman. He did not put any pressure on Great experience trading in previously leased vehicle and then leasing 2 new ones. Franklin was an excellent salesman. He did not put any pressure on us and was easy to negotiate with. More
Amazing !! Never thought after buying so many cars I would have such a great experience . Usually the sales person is a jerk or just hungry for your money . Jose Never thought after buying so many cars I would have such a great experience . Usually the sales person is a jerk or just hungry for your money . Jose seems compassionate and more interested in helping more than anything else . I picked my car ( which I love ) he test drove me showed me everything possible on the car , after that we sat down worked numbers he worked with my budget and I was approved and sent to Finance and maybe couple mins later was done signing paper work and I had my car ready to go . Like I said amazing experience and definitely coming back when my lease is over :) More
Used Jetta Several months ago, I purchased a pre-owned VW Jetta from VIP (used car section). Few weeks later I discovered there was a problem obtaining the title Several months ago, I purchased a pre-owned VW Jetta from VIP (used car section). Few weeks later I discovered there was a problem obtaining the title. When I discovered this, I contacted a lawyer, the DMV and my finance company, I tried to dig up as much info on VIP as possible because I was pissed. If you stop reading right here, you'll think this is a negative review but you would be so wrong. I went in to see the GM, Rich Jakubowski, guns at the ready. I was expecting all the worse, the things we come to anticipate when it comes to dealing with car salesmen (used cars especially). Jakubowski listened to me, recognized how very mad I was and offered me several solutions to the problem. I was still leery of what all he was telling me, since it wasn't going to be an easy or quick fix. Something about his demeanor made me trust him, if only guardedly, at first. I gave him time, As I said, it was not a quick fix. I had to park my car in the garage for nearly two months. Jakubowski gave me a loaner car (which was nicer than the car I bought) the entire time. The first couple of weeks I was a pain in the xxx, calling him sometimes two or three times a week. "Steve, I'm not going to call you unless I have something to tell you." True to his word, he updated me as to what was going on only when he had news, Friends kept telling me, "You want me to handle this?" " You should be doing..." "I would make them do..." I was so confident that Rich was working in my best interest that I kept telling them they have given me no reason to doubt them, they (VIP and specifically Rich) has given me no reason to question their ethics or their honesty. Things happen. Rich being so accommodating and understanding made this potentially negative experience a positive one. At one time, we could take people at their word because they would move heaven and earth to make sure their words were true. Our faith in people has waned because it is easier to lie and suffer the consequences. It is refreshing to know that there are people like Rich Jakubowski in this world. It would have been very easy to write a review if it was a perfect experience. It is a testament to Rich that anyone would take the time to write a glowing review even when things weren't perfect. Rich is a good man. I HIGHLY recommend VIP Honda in North Plainfield, NJ for any future auto purchases. More
Great job all around. Special thanks to Jose and the staff at VIP. Everything was informative, friendly, and especially fast. I am very happy with my purchase and would def Special thanks to Jose and the staff at VIP. Everything was informative, friendly, and especially fast. I am very happy with my purchase and would definitely recommend you to anybody else. Thanks again. More
Great buying experience....couldn't have gone any better Huge thank you to Jose and the staff at VIP Honda. They truly went above and beyond to accommodate me and my family and our hectic schedule. Jose made Huge thank you to Jose and the staff at VIP Honda. They truly went above and beyond to accommodate me and my family and our hectic schedule. Jose made sure I was out before the time I needed to be and everything was 100% ready for me when I showed up to pick up my new Odyssey. From Jose to Vanco to Alex as well as Gilbert, everyone went above and beyond to assist in making my experience as smooth and pain free as possible. I would definitely recommend Jose to all my friends and family!!! Keep up the great work guys and thank you again from ny entire family!!! More