Utter Family of Dealerships

Great experience with Eric W.. He was very helpful without being pushy. Upon arrival, he already had a golf cart ready to view the vehicles we spoke about. The finance person was also very fríendly a without being pushy. Upon arrival, he already had a golf cart ready to view the vehicles we spoke about. The finance person was also very fríendly and quick to process paperwork. The car was so new that it still needed window tinting and edge protectant. As soon as we made a choice, Eric took it to the service personnel. They worked on it while the financial details were completed. Overall, it was a pleasant experience. More

The service department is the best I’ve seen. We were in route, pulling rv, to vacation site when truck started acting up and running poorly: #7 cylinder not firing. Luckily, it was near Bob Utter Ford Linc route, pulling rv, to vacation site when truck started acting up and running poorly: #7 cylinder not firing. Luckily, it was near Bob Utter Ford Lincoln. They diagnosed the problem, gave us a ride to a restaurant and fixed the problem while we had supper. Thanks to everyone involved, we were able to get to our place with very little down time. Makes me want to buy next truck there. More

Great service , Matt was amazing . Very helpful. Did exactly what he said they were going to do. Happy customer. exactly what he said they were going to do. Happy customer. More

Speedy quality service at a fair price, nice waiting area,there was space between people during this pandemic related. area,there was space between people during this pandemic related. More

I was very satisfied with the service that I received today and will probably most likely go back again today and will probably most likely go back again More

We worked with KC on a trade in and purchase of two vehicles. He listened to what we were looking for and offered some great options. He was willing and able to provide all of the additional details we vehicles. He listened to what we were looking for and offered some great options. He was willing and able to provide all of the additional details we requested, put us at ease and made sure we were comfortable with all of the transactions before moving forward. Everyone we encountered was friendly and welcoming. When we moved to the finance department, Malcolm was just as friendly helpful as KC. We were fully informed at each step of the process so there were no surprises along the way. It was, by far, our most enjoyable experience with purchasing a vehicle! More

Rough start at first. Came back a 2nd time and dealt with a new salesman. Easy transaction and would certainly recommend using Doug for the sale. a new salesman. Easy transaction and would certainly recommend using Doug for the sale. More

Took thee trips o diagnose but very pleased with final result. Damon & David are the guys !! result. Damon & David are the guys !! More

We recently moved near Sherman so this was our first visit to the dealership. I needed an oil change and tire rotation completed on one of my company trucks. I went in around lunch time so I knew it visit to the dealership. I needed an oil change and tire rotation completed on one of my company trucks. I went in around lunch time so I knew it would be a little busy. As I walked into the service building, a service advisor, Phillip, approached me and asked if I had been helped. He was extremely polite and eager to assist me with my needs. He informed me the service would take around an hour and would reach out to me when it was completed. An hour later he called notifying me the truck was ready. I was impressed by the timely service but I was more impressed by Phillip. You can tell he has a servant heart and truly cares about the customer. I will definitely use Bobcat Utter Ford and Phillip on all my future service needs! More