Utter Family of Dealerships

Jay Townsend was awesome! ! Great customer service! First time car buyer and he made it stress-free and didn’t waste our time. ! Great customer service! First time car buyer and he made it stress-free and didn’t waste our time. More

I would give them a Zero for stars but I bought a new Kia with 2,500 miles from the and since it was 2019 and my car was a 2017 they wanted it gone well about a month ago we were still under warranty and the with 2,500 miles from the and since it was 2019 and my car was a 2017 they wanted it gone well about a month ago we were still under warranty and they had a recall on the engine so they called us in to replace it so then our check engine light came on they said it was software that needed updated then proceeded to tell us that it might need a new catalytic converter because when you change the engine that should be replaced also so instead of them replacing it while under warranty we got it back when our miles were over warranty knowing that we would have to come bring it back to replace the catalytic converter! They did this on purpose and I think they should replace it because they should have done it while under warranty! But know it’s going to costs us $2,500 to replace it which is trash they just wanna rip everyone off! AVOID BOB UTTER KIA& FOD ON TEXOMA PARKWAY IN SHERMAN TX ALONG WITH BOB UTTER IN DENISON ANYTHING TO DO WITH THIS COMPANY I WOULD STAY FAR AWAY FROM!!!! More

We have used Bob Utter Ford for almost 20 years. We are a 2 Fords in the garage family. Most of the time I rate them 5 star service. Today I was in and out very quickly and I left satisfied. Thank We are a 2 Fords in the garage family. Most of the time I rate them 5 star service. Today I was in and out very quickly and I left satisfied. Thank you And my Ford Mustang GT 50 year edition also thanks you!! More

We are very happy with Utter Kia, and their service is excellent, plus very pleased they treat us excellent, Even though we purchased our Kia in South Texas. When it’s time for another one we have no hesi excellent, plus very pleased they treat us excellent, Even though we purchased our Kia in South Texas. When it’s time for another one we have no hesitation in purchasing from Utter Kia. More

Great service,all the people are supper nice. They have always taken great care of me & my car! They have always taken great care of me & my car! More

Competitive pricing , excellent service. Certainly a low pressure experience from start to finish. Second vehicle purchased here from the same salesman. We will be back. Certainly a low pressure experience from start to finish. Second vehicle purchased here from the same salesman. We will be back. More

I just had my first service in the quick lane and everything was handled professionally and in a timely manner everything was handled professionally and in a timely manner More

The Bob Utter family provides excellent customer service. They walked us through the setup of the Ford App controls and got our Bronco ready to roll. Pricing was just as promised and they gave us an excell They walked us through the setup of the Ford App controls and got our Bronco ready to roll. Pricing was just as promised and they gave us an excellent offer on our trade-in. 10/10 will do business with them again. More

My oilchange was fast and they were ready to help me get in and out quickly. Clean waiting area and affordable price. in and out quickly. Clean waiting area and affordable price. More

Excellent customer service, we were in and out with the car we wanted at the best price within a few hours. car we wanted at the best price within a few hours. More